About The Position

The Master Technician is Rangeline Tapping Services' highest field-technical classification and a hands-on leader for complex water and wastewater infrastructure projects. The role plans, executes, and provides technical direction for advanced wet tapping, line stopping, valve insertion, and related live-line work on pressurized systems. The Master Technician mentors developing technicians, resolves difficult field conditions, coordinates with Operations and Safety, and protects customer service continuity and work quality. Frequent regional and national travel, including emergency response, is required. The technician serves as senior technical lead on assigned jobs, directs field execution, coordinates crews, and communicates job status and resource needs to the Operations Manager. The role also includes planning and executing wet taps, line stops, temporary bypass and isolation work, and valve insertions; verifying equipment and installation details; leading pre-job planning and safety reviews; troubleshooting technical problems; maintaining job documentation and specialized equipment; and supporting safe, high-quality work. The position requires scheduled, after-hours, weekend, and emergency response assignments as operational needs require, along with regional and national travel and overnight stays. Work takes place outdoors and in active construction environments, with exposure to weather, noise, excavations, heavy equipment, and other jobsite hazards. Physical activities include standing, walking, bending, kneeling, climbing, reaching, and handling tools and materials; lifting up to 75 pounds unassisted may be required when safe and appropriate.

Requirements

  • Expert working knowledge of wet tapping, line stopping, valves, fittings, pressure testing, and common water infrastructure pipe materials, including ductile iron, cast iron, PVC, HDPE, steel, and concrete pressure pipe.
  • Ability to lead complex field work independently, read drawings and as-builts, accurately measure pipe outside diameters, and resolve technical issues using sound field judgment.
  • Strong mentoring, crew coordination, customer communication, documentation, and practical problem-solving skills.
  • Ability to operate and maintain specialized machines, power tools, rigging systems, and digital field reporting devices.
  • High school diploma or equivalent required.
  • Minimum five years of relevant field experience in wet tapping, line stopping, water/wastewater utility infrastructure, or closely related live-line services.
  • Demonstrated mastery and documented qualification required for Master classification.
  • Advanced field competencies consistent with Rangeline's technician matrix, and industry safety and equipment certifications appropriate to assigned duties.
  • Valid driver's license and acceptable driving record.
  • Ability to meet the physical demands of the job, including frequent standing, walking, bending, kneeling, climbing, reaching, handling tools and materials, and potentially lifting and carrying up to 75 pounds unassisted when safe and appropriate.
  • Ability to travel regionally and nationally by vehicle or air, stay overnight, work irregular hours, and respond to emergency callouts.

Nice To Haves

  • Technical or utility industry training.
  • Class A CDL where job assignments require it.

Responsibilities

  • Serve as senior technical lead on assigned jobs, direct field execution, coordinate crew activities, and communicate status, issues, and resource needs to the Operations Manager.
  • Coach, demonstrate, and assess safe setup and execution practices for technicians, and contribute to skills development and the technician qualification matrix.
  • Provide technical troubleshooting support across locations when requested, and escalate conditions outside authorized procedures or equipment capabilities.
  • Plan and execute wet taps, line stops, temporary bypass and isolation work, and valve insertions using approved procedures and qualified equipment.
  • Demonstrate advanced capabilities in Rangeline's Master Field Technician matrix, including 60-inch-and-larger tapping work and line stops up to 84 inches when qualified and authorized.
  • Interpret plans, as-builts, measurements, and site conditions; verify pipe and operating details before setup.
  • Verify the selection, condition, assembly, alignment, installation, pressure testing, and operation of fittings, sleeves, valves, cutters, tapping machines, line-stop equipment, and support systems.
  • Lead pre-job planning, hazard reviews, site coordination, work sequencing, and completion checks with customers, contractors, utility personnel, and supporting crews.
  • Identify and troubleshoot technical problems involving pipe materials, live-line conditions, tooling, equipment performance, fitting installation, or isolation effectiveness; stop and escalate unsafe or unapproved conditions.
  • Protect potable-water system integrity and prevent avoidable releases, contamination, service interruptions, property damage, and equipment loss through proper controls and workmanship.
  • Complete accurate job documentation, including field measurements, equipment and material usage, work orders, test results, jobsite photographs, safety records, and technical exception reports.
  • Inspect, maintain, and account for specialized equipment, tools, vehicles, and supplies; report damage, defects, and readiness concerns.
  • Participate in scheduled, after-hours, weekend, and emergency response assignments, including travel and overnight stays as operational needs require.
  • Lead jobsite safety practices, including pre-task planning, required PPE, excavation and access considerations, lifting and rigging controls, pressure-related hazards, and customer/site requirements.
  • Follow applicable OSHA requirements, company procedures, manufacturer instructions, and project-specific engineering or utility requirements; coordinate with Safety on incidents and corrective actions.
  • Confirm critical steps and hold points before cutting into or isolating an active main, and do not exceed approved equipment ratings, qualified methods, or job-specific authorization.

Benefits

  • Up to $5,000 signing bonus, payable after 180 days of employment.
  • Competitive compensation packages.
  • Relocation assistance available.
  • Competitive medical, dental, and vision benefits.
  • 401(k) company match.
  • Confidential coaching, mental-health resources, and family support.
  • Pet insurance option.
  • Continued technical education and advancement through Rangeline University.
  • Opportunities to work on specialized projects across the country.
  • Opportunity to mentor and develop the next generation of Rangeline technicians.
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