Master Technician

DOBBS TIRE & AUTO CENTERS • Maplewood, MO

3h • $25 - $45

About The Position

Driven by Dobbs is a multi-market automotive service organization bringing together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. The company provides tire sales and comprehensive automotive services, from routine maintenance to advanced diagnostics and engine repair, and emphasizes training, development, safety, and team wellbeing.

The Master Technician serves as a consultant for diagnostic work, vehicle repairs, and service procedures. This role provides technical expertise, leadership, and guidance to the service department to support high-quality work and efficient operations. The ideal candidate demonstrates drive, a desire to learn, speed of execution, attention to detail, and reliability while delivering exceptional customer service.

Requirements

• Minimum of 5 years of experience in automotive repair.
• Certified Master Technician with advanced knowledge and skills in automotive maintenance, removal, replacement, and diagnostics.
• ASE certification in one or more of the following areas: Suspension & Steering, Brakes, Heating & Air Conditioning, Refrigerant Recovery & Recycling, Engine Repair, Electrical/Electronic Systems, Engine Performance, Auto Advanced Engine Performance, Automatic Transmission/Transaxle, or Manual Drive Train & Axles.
• Valid driver’s license.
• Ability to communicate effectively verbally and in writing with customers and team members.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and perform basic calculations, compute rates, ratios, and percentages, and interpret graphs.
• Strong work ethic, commitment to results, teamwork, adaptability, time management, accountability, prioritization, organization, problem-solving, and attention to detail.
• Ability to perform in a fast-paced, high-volume environment and provide customer-centered service.
• Subject matter expertise in standard automotive diagnostic tools and repair equipment, automotive systems, and advanced diagnostic and repair techniques.
• Ability to provide guidance, training, and support to junior technicians and service staff.

Responsibilities

• Diagnose and repair vehicles accurately, efficiently, and to a quality level that exceeds customer expectations.
• Perform advanced removal, replacement, and diagnostic work on vehicle systems, including emissions, throttle body injection, computerized electrical and ignition systems, anti-lock brakes, cruise control, drivability, automatic transmissions, air conditioning, and four-wheel drive components.
• Train and mentor service department team members in vehicle maintenance and repair.
• Assist location managers with daily operations, including pricing work orders, requisitioning parts, organizing the shop, and supervising service department members.
• Perform duties of all Technician roles as needed and support other team members when business demands require.
• Follow safety regulations and safely operate machinery, equipment, and tools.
• Operate diagnostic and repair equipment, including scan tools, DSO, smoke machines, and other tools required for service work.
• Maintain personal and company-provided tools needed to perform job duties.
• Perform additional tasks necessary to provide excellent customer service and maintain smooth shop operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed