About The Position

The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealership and factory standards. The role builds customer loyalty by developing trust and confidence in AutoNation’s care for vehicle safety and reliability. Technicians work with the Parts Department and Service Advisors to manage production and customer communication, diagnose malfunctions, document work, conduct inspections, and keep current with factory technical information and training. The position offers factory training, OEM certification support, and opportunities for career advancement.

Requirements

  • High school diploma or equivalent.
  • At least 7 years of experience as an automotive technician.
  • Automotive technical training, varying based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that is maintained.
  • Passion for cars and customer service.

Nice To Haves

  • Factory training and OEM certification support are offered; no additional preferred qualifications are specified.

Responsibilities

  • Perform vehicle repairs and maintenance listed on repair orders efficiently and accurately, following dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal technician tools not normally inventoried by the Service Department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive customer loyalty.
  • Achieve targeted production and Customer Satisfaction Index performance.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
  • Paid training and OEM certification support.
  • Career growth opportunities across service, sales, management, regional, and executive roles.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service