About The Position

The Master Technician performs vehicle repair and maintenance according to dealership and factory standards, building customer loyalty by developing trust and ensuring confidence in AutoNation’s care for vehicle safety and reliability. The role includes diagnosing malfunctions, completing authorized repairs, conducting vehicle inspections, documenting work, and coordinating with the Parts Department and Service Advisors. Technicians are expected to keep up with factory technical bulletins and participate in appropriate factory-sponsored training. Performance is measured by targeted production and Customer Satisfaction Index. The position pays $38.00 to $54.00 per flat rate hour.

Requirements

  • High school diploma or equivalent.
  • 7+ years of experience as an automotive technician.
  • ASE and/or OEM Master certified.
  • Automotive technical training, which varies based on store needs.
  • Attention to detail.
  • Organization and follow-up skills.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
  • Passion for cars and customer service.

Responsibilities

  • Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Diagnose the cause of vehicle malfunctions and perform repairs when authorized by the customer.
  • Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
  • Document work performed on each vehicle on the repair order.
  • Maintain an inventory of normal Technician tools not inventoried by the Service department as special tools.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive loyalty.

Benefits

  • Competitive pay and benefits.
  • Paid training and OEM certification support.
  • 401k matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
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