Master Technician - AutoNation Chevrolet Gilbert - Pay Up To $54.00
About The Position
The Master Technician performs vehicle repair and maintenance in accordance with dealership and factory standards. The role builds customer loyalty by developing trust and ensuring confidence in AutoNation as a provider of vehicle safety and reliability. The position works with Parts Department staff and Service Advisors to manage production and customer communication, diagnoses malfunctions, documents work, and provides an exceptional customer experience. Success is measured by targeted production and Customer Satisfaction Index results. The role offers factory training, OEM certification support, and opportunities for career growth, including Master-Certified Technician, Service Advisor, and Service Management roles. Pay is $38.00 to $54.00 per flat-rate hour.
Requirements
- High school diploma or equivalent.
- At least 7 years of experience as an automotive technician.
- ASE and/or OEM Master certification.
- Automotive technical training, varying based on store needs.
- Attention to detail.
- Organization and follow-up skills.
- Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
- Passion for cars and customer service.
Responsibilities
- Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
- Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
- Diagnose the cause of malfunctions and perform repairs when authorized by the customer.
- Conduct multi-point inspections and make recommendations to support vehicle safety and reliability.
- Document work performed on each vehicle on the repair order.
- Maintain an inventory of normal technician tools not normally inventoried by the Service department as special tools.
- Stay current with factory technical bulletins and participate in factory-sponsored training classes as appropriate.
- Provide an exceptional customer experience to drive loyalty.
- Achieve targeted production and Customer Satisfaction Index results.
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Paid training
- OEM certification support
- Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear
- Discounts through YouDecide
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
