About The Position

The Quick Lane Service Technician performs vehicle maintenance assigned on repair orders in accordance with dealership and factory standards. The role focuses on completing work efficiently and accurately, documenting work performed, and building customer trust and loyalty by supporting vehicle safety and reliability. The technician communicates regularly with the Parts Department and Service Advisors to coordinate production and customer communication, keeps up with factory technical bulletins, and participates in factory-sponsored training as appropriate. Success is measured by targeted production and Customer Satisfaction Index results.

Requirements

  • High school diploma or equivalent.
  • Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.
  • Attention to detail.
  • Ability to follow processes to ensure quality and safety.
  • Passion for cars and customer service.

Nice To Haves

  • Experience as an express or quick-lube technician.

Responsibilities

  • Perform vehicle maintenance listed on repair orders efficiently and accurately in accordance with dealership and factory standards.
  • Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
  • Document work performed on each vehicle on the repair order.
  • Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
  • Provide an exceptional customer experience to drive customer loyalty.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Paid training and OEM certification support.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Discounts through YouDecide, with offers from providers and retailers.
  • Career growth opportunities across Service, Sales, Management, Regional, and Executive roles.
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