Massage Therapist

Owensboro Health•Owensboro, KY

11d

About The Position

Performs all functions related to providing professional massage services to clients. Prepares and sanitizes the massage room and equipment, provides massages based on clients’ desired pressure, and adapts techniques to meet the needs of different ages and populations. The role may involve working on site and at off-site events or health fairs. It also includes maintaining client records and tracking systems, supporting appointment scheduling, responding to client feedback, and collaborating on marketing plans and promotions. The therapist works under general supervision, applies advanced skills and knowledge in the area of specialization, and is expected to use critical thinking and decisive judgment in a potentially stressful environment. The position requires a Kentucky massage therapist license upon hire, with First Aid and either BLS Healthcare Provider certification or Heartsaver CPR AED certification required within 90 days of employment.

Requirements

High school diploma, GED, or higher required upon hire.
Licensed as a Massage Therapist in Kentucky required upon hire.
First Aid certification required within 90 days of employment.
Basic Life Support Healthcare Provider certification or Heartsaver CPR AED required within 90 days of employment.
Critical thinking skills and decisive judgment.
Ability to work under general supervision, work in a stressful environment, and take appropriate action.
Ability to apply advanced skills and knowledge in the area of specialization.

Responsibilities

Prepare the massage room to create a professional atmosphere, including adjusting lighting, temperature, aromas, and water elements.
Ensure proper sanitation of the massage room and equipment.
Perform massage services according to clients’ desired level of pressure.
Understand the needs of different populations and modify massage techniques appropriately.
Work with clients of all ages and special populations, both on site and at off-site events or health fairs.
Follow Owensboro Health policies and procedures while responding sensitively to individual client needs.
Maintain a professional demeanor and appearance, including keeping fingernails neatly trimmed to prevent scratching.
Wear the Healthpark uniform while performing massage duties.
Ensure clients are comfortable and appropriately covered to respect personal modesty.
Communicate with clients to confirm that techniques are appropriate and that they are comfortable.
Develop and implement client-tracking systems and maintain client records.
Respond to client evaluation survey comments and suggestions, taking appropriate action to ensure customer satisfaction.
Communicate with the front desk and clients about appointment scheduling and therapist availability.
Work with the Healthpark Director, Manager of Business Operations, and Marketing to develop and implement marketing plans and promotions.
Support Owensboro Health’s mission, vision, core commitments, and business interests; follow organizational policies and perform work consistently with compliance, safety, and high-reliability expectations.