Massage Therapist

Arch Amenities Group•Cincinnati, OH

About The Position

Arch Amenities Group is seeking a part-time Massage Therapist for the Mayerson JCC. The Massage Therapist provides massages and other body treatments to facility guests and at off-site health fairs and marketing events. The role may include evening and weekend shifts, including at least one weekend day and one evening during the week. Compensation starts at $32–$35 per service hour plus gratuities, depending on previous work history. The Mayerson JCC connects people through fitness, early childhood and senior services, arts and cultural events, and programs for all ages. It welcomes everyone, regardless of race, religion, or ability. Arch Amenities Group is an equal opportunity employer committed to a diverse workforce and providing reasonable accommodations to individuals with disabilities.

Requirements

High school diploma or GED.
Valid state massage therapy license or other credentials required by the state of Ohio.
Previous massage and bodywork experience.
Customer service experience, preferably in a spa.
Ability to build rapport with guests and explain treatments and services.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic, and motivational approach.
Professional manner, discretion, and appearance.
Good verbal and written communication skills.
Strong team player.
Comfort with recommending services and products.
Availability to work at least one weekend day and one evening during the week; availability may include nights, weekends, and holidays when the facility is open.
Ability to stand for long periods and meet the listed physical demands, including balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, repetitive motions, and using tactile, visual, and hearing abilities.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly; may occasionally lift or move up to 25 pounds.

Responsibilities

Provide massage and body services according to established service guidelines and guest expectations.
Perform treatments on the services menu in accordance with current licensure.
Assess guest contraindications that could prevent a service from taking place.
Attend to guest needs throughout the service and use universal precautions.
Clean and disinfect equipment daily; keep work areas clean and arranged according to procedures.
Maintain current knowledge of spa services and products, including product ingredients and benefits.
Answer guest questions professionally, recommend products for home use, and suggest other beneficial spa treatments.
Begin and end treatments on time; follow the assigned schedule and arrive and depart on time.
Notify the Spa Manager or other management personnel about product needs.
Create and maintain client histories and treatment notes when appropriate.
Complete assigned side work, attend scheduled meetings and mandatory training, and submit required paperwork by its due date.
Report incidents or accidents to a member of the management team.
Perform other duties as assigned.
Maintain Arch Amenities Group standards, policies, values, and brand expectations in guest interactions and work.