About The Position

The Massage Therapist delivers customized massages and body treatments that provide a safe, professional, therapeutic, and restorative experience for Spa guests. The role supports relaxation, wellness, and overall well-being through personalized care, professional service, and adherence to Chumash Casino Resort and Gracious Hospitality standards. Therapists perform multiple and consecutive sessions during a shift, assess guest needs, and maintain a welcoming, clean, organized, and safe environment. The position requires flexibility to work in a 24/7 environment, including nights, weekends, and holidays. A signing bonus of up to $1,000 is available through 11/30/2026. Pay is listed as $17.16 plus tips and commission. The posting states average pay including tips of $63.69 per hour and average commission of 25% of service.

Requirements

  • High school diploma or GED certificate.
  • Valid California state or county massage license.
  • One additional certification in reflexology, prenatal massage, or deep-tissue massage.
  • Basic computer proficiency using Microsoft applications, email, and the internet.
  • Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
  • Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
  • Demonstrated innovation orientation, attention to detail, oral communication, written communication, and integrity.

Nice To Haves

  • Additional Esthetician license.
  • Native American hiring preference applies.

Responsibilities

  • Exemplify high standards of guest service and professionalism.
  • Perform multiple and consecutive sessions during a shift and provide multiple body therapies offered on the Spa menu.
  • Conduct treatments according to treatment guidelines and follow draping policy.
  • Assess and accommodate guests’ needs by asking about physical well-being, injuries, and allergies, and provide an appropriate service.
  • Deliver exceptional services, communicate client self-care, educate guests about products, and sell products and services to encourage return visits and retail sales.
  • Maintain a smooth flow of services for clients booked with multiple therapists.
  • Maintain professional relationships with clients and team members.
  • Participate in and contribute to team member meetings, training sessions, product knowledge classes, and team efforts.
  • Maintain inventory levels of products and supplies.
  • Maintain a clean, organized, and safe working environment.
  • Follow national and state regulations and guidelines for massage therapy.
  • Promote teamwork, partnership, recognition, mutual respect, and collaboration while modeling the company’s values, behaviors, and One.Team.Chumash culture.
  • Perform other duties as assigned.

Benefits

  • Up to $1,000 signing bonus available through 11/30/2026.
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