Massage Therapist On Call

Pier Sixty Six•Fort Lauderdale, FL

8d•Onsite

About The Position

Pier Sixty-Six Resort is seeking a seasoned, well-rounded Massage Therapist to join its spa team on call. The Massage Therapist provides professional massage and body treatments to guests, applies knowledge of multiple massage modalities, and learns the spa’s specific treatment offerings. The role requires guest-focused communication, knowledge of services and products, and a current Florida massage license. The therapist also supports spa operations, maintains treatment rooms and equipment, follows sanitation requirements, and contributes to a positive, professional work environment.

Requirements

Current massage license in the State of Florida.
At least 1 year of experience in a luxury spa.
Excellent communication, listening, and organizational skills.
Ability to multitask, prioritize, and work efficiently in a fast-paced, dynamic environment.
Enthusiasm, strong customer service skills, and a friendly, outgoing personality.
Ability to work effectively as part of a team and with minimal supervision.
Professional demeanor and ability to maintain high standards of guest service.
Ability to remain calm and professional under pressure and analyze and resolve guest- or staff-related problems.
Ability to speak, read, write, and understand English and provide legible communication and directions.
Basic typing skills and moderate to advanced computer skills.
Ability to follow directions, understand guests’ service needs, and use sound judgment.
Ability to learn product and service knowledge and the spa’s treatment offerings.

Responsibilities

Arrive on time for shifts and appointments and complete services within the time allotted.
Provide professional massage and body treatments according to spa protocols and accepted certification practices.
Inform and educate guests about wellness concerns.
Remain flexible and support the scheduling and operational needs of the spa.
Care for equipment and use products appropriately to support cost controls.
Maintain thorough knowledge of spa services and products.
Follow legally required and spa-prescribed sanitation and sterilization standards.
Prepare, clean, and restock treatment rooms as needed.
Communicate to management occurrences involving staff or guests that require attention.
Promote spa treatments, services, retail products, programs, promotions, and discounts.
Respond to guest questions, concerns, and requests professionally, courteously, and promptly.
Work effectively without direct supervision and contribute to a positive work environment.
Attend and participate in training and staff meetings.
Assist in other areas of spa operations as requested by management.
Maintain guest confidentiality and protect pertinent resort data.
Work cooperatively with coworkers and other departments while prioritizing guest needs.