MarTech Intern

Zippo Manufacturing Company • Bradford, PA

9d • Onsite

About The Position

The MarTech Intern supports marketing technology and customer support systems by analyzing customer inquiries, support trends, and knowledge-base content to identify patterns and improvement opportunities. The role reviews data, testing results, and performance metrics to support recommendations; troubleshoots issues; tests system configurations; and recommends practical solutions. It also involves creating clear, concise, customer-friendly content and working with new software platforms and digital technologies. The position is hourly and fully on-site in Bradford, Pennsylvania.

Requirements

• Currently pursuing a degree in Marketing, Communications, Business, or a related field, with core Marketing coursework completed.
• Strong critical-thinking and problem-solving skills and high computer literacy.
• Excellent professional business reading, writing, editing, and proofreading skills.
• Attention to detail and an initiative-taking approach to identifying and solving problems.
• Strong organizational skills and ability to manage multiple tasks and meet deadlines.
• Ability to work independently and collaboratively in a team environment.
• Comfort learning and working with software platforms and digital technologies.

Nice To Haves

• General familiarity with marketing technology tools.
• HubSpot experience is a plus but not required.
• Interest in artificial intelligence, customer support technologies, automation, and business systems.

Responsibilities

• Analyze customer inquiries, support trends, and knowledge-base content to identify patterns and opportunities for improvement.
• Review data, testing results, and performance metrics to support recommendations.
• Troubleshoot issues, test system configurations, and recommend practical solutions.
• Create clear, concise, and customer-friendly content.
• Work independently and collaborate with cross-functional teams.
• Manage multiple tasks and meet deadlines.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed