MCN MarTech Developer

Deloitte•Lake Mary, FL
•$95,000 - $108,000•Hybrid

About The Position

As a US Delivery Center Consultant on Deloitte’s Customer team, the MCN MarTech Developer translates approved requirements and solution designs into Salesforce Marketing Cloud Next configuration and development. The role configures Salesforce objects, fields, relationships, permissions, and metadata; builds Flow and Marketing Flow automation; implements Data 360 customer data use cases; and configures Agentforce. The position also develops integrations, tests solutions, supports UAT and deployment, documents configurations and runbooks, and troubleshoots production issues while following security and governance standards. This opportunity is part of Deloitte’s Government & Public Services practice and Advertising, Marketing, & Commerce offering. It follows a hybrid work model and requires residence within commuting distance of a US Delivery Center or Geo-Hub location. Employees may spend up to 30% of working time co-located at an assigned office or other approved project location. Overnight travel may be required, up to a maximum of 10%.

Requirements

  • Bachelor’s degree.
  • Legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Hands-on Salesforce development or configuration experience.
  • Experience with Salesforce objects, Flow, APIs, testing, deployment, and troubleshooting.
  • Working knowledge of Data 360, segmentation, identity, activation, and Agentforce.
  • Familiarity with Agile delivery, source control, documentation, and release practices.
  • Ability to work independently and collaboratively as part of a team.
  • Effective written and verbal communication skills.
  • Meticulous attention to detail and quality of work product.
  • Ability to build and sustain professional relationships.
  • Ability to lead projects or workstreams.
  • Ability to manage and prioritize multiple tasks in a fast-paced, dynamic environment.
  • Strong interpersonal skills and professional demeanor.
  • Ability to meet deadlines and provide clear guidance to others.
  • Must reside within a commutable distance of a US Delivery Center location (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub location (Atlanta, Charlotte, Dallas, Houston, or Philadelphia).
  • If relocation is necessary, complete the move within 12 weeks from the start date.

Nice To Haves

  • Relevant Salesforce certifications.

Responsibilities

  • Translate approved requirements and solution designs into Salesforce Marketing Cloud Next configuration and development.
  • Configure Salesforce objects, fields, relationships, permissions, and metadata.
  • Build Flow and Marketing Flow automation for cross-cloud customer processes.
  • Implement Data 360 segments, activations, calculated insights, and customer data use cases, including content, audience, personalization, messaging, and campaign activation.
  • Configure Agentforce topics, instructions, actions, grounding, and escalation paths.
  • Develop Salesforce and external integrations using approved APIs, platform events, and patterns.
  • Test solutions across unit, system, integration, regression, and performance scenarios.
  • Support UAT, demonstrations, defect resolution, deployment, and release readiness.
  • Document configurations, deployment materials, and runbooks.
  • Troubleshoot production issues and perform root-cause analysis.
  • Follow security and governance standards and collaborate with technical and business stakeholders.
  • Manage and prioritize multiple tasks, meet deadlines, and provide clear guidance to others.

Benefits

  • Broad range of employee benefits.
  • Opportunities to build new skills, take on leadership opportunities, and grow through mentorship and formal development programs.
  • May be eligible to participate in a discretionary annual incentive program.
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