MarTech Salesforce Cloud Developer, SC- Functional Transformation
About The Position
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Requirements
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- Bachelor’s degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- 5+ years of experience implementing and supporting Salesforce-based marketing technology platforms, including Salesforce Core and Marketing Cloud Next, for customer journeys, data, consent, integrations, and communication channels.
- Experience using Salesforce Flow, Marketing Flows, Data 360, Agentforce, Salesforce objects and data models, security and sharing, platform events, and application programming interfaces (APIs).
- Experience reviewing and troubleshooting Apex code; experience with Marketing Cloud Engagement (MCE) coexistence, metadata management, development and operations (DevOps) practices, and Salesforce platform limits.
- Experience leading technical workstreams, discovery workshops, estimates, testing, user acceptance testing, and production support.
- Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve.
Nice To Haves
- Experience mentoring Analysts, Consultants, or Developers.
- Experience presenting technical recommendations, platform constraints, and implementation trade-offs to business stakeholders.
Responsibilities
- Translate business objectives into customer journeys, business rules, data and consent requirements, integrations, reporting, and operational requirements.
- Lead discovery and design activities; define solution designs, configuration approaches, development patterns, and acceptance criteria.
- Own technology-domain estimates, technical work plans, dependencies, assumptions, risks, and technical decisions; partner with Solution Architects and Project Managers on scope, milestones, resource needs, and status.
- Evaluate platform capabilities, constraints, alternatives, and implementation trade-offs; align solutions with enterprise architecture and reusable patterns.
- Lead solution walkthroughs, demonstrations, testing strategy, user acceptance testing, defect triage, and go-live readiness; review configurations, code, integrations, and documentation against standards.
- Support release management, production issue triage, root-cause analysis, and continuous improvement; mentor Analysts, Consultants, and Developers and advise stakeholders on adoption, operating-model impacts, platform limitations, and value realization.
Benefits
- Discretionary annual incentive program
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
