AWS MarTech Developer - Delivery Consultant

Deloitte • Lake Mary, FL

2d • Hybrid

About The Position

As a US Delivery Center Delivery Consultant on Deloitte’s Customer team, you will develop and support customer engagement and marketing technology solutions using AWS. The role translates approved business requirements, user stories, acceptance criteria, and technical designs into development tasks, API specifications, configuration records, deployment materials, and operational runbooks. You will design, build, test, deploy, and support serverless, event-driven, API-based, messaging, and data-processing solutions, including email, SMS, transactional messaging, customer notifications, personalization, audience and event payloads, and delivery workflows.

The position builds integrations that move and process events and data across AWS, Salesforce Marketing Cloud, Salesforce Core, CRM systems, CDPs, websites, mobile applications, data platforms, and enterprise systems. It also implements security, reliability, and operational controls and collaborates with architects, technical leads, developers, engineers, analysts, consultants, and business stakeholders on testing, release readiness, production issue resolution, knowledge transfer, and operational readiness.

The role is part of Deloitte’s Government & Public Services practice and Advertising, Marketing, & Commerce offering. It follows a hybrid work model, requiring residence within commuting distance of a US Delivery Center or Geo-Hub location. Professionals may spend up to 30% of working time co-located at an assigned office or other specified work site. Average travel is listed as 0–30%, with a separate maximum of 10% overnight travel for client or project purposes.

Requirements

• Bachelor’s degree.
• Experience developing applications or integrations on AWS using Python and JavaScript or TypeScript.
• Experience designing or building serverless, event-driven, API-based, messaging, or data-processing solutions using AWS Lambda, Amazon EventBridge, Amazon SNS, Amazon SQS, Amazon SES, and Amazon CloudWatch.
• Experience implementing REST APIs, JSON, OAuth, JWTs, webhooks, and event schemas for integrations with Salesforce Marketing Cloud, Salesforce Core, CRM systems, or CDPs.
• Experience with automated testing, CI/CD, infrastructure as code, logging, monitoring, and production support.
• Ability to work independently and collaboratively as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines and provide clear guidance to others.
• Ability to travel 0–30%, on average, based on the work and clients and industries/sectors served.
• Must be legally authorized to work in the United States without current or future employer sponsorship.
• Must reside within commuting distance of a US Delivery Center location (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub location (Atlanta, Charlotte, Dallas, Houston, or Philadelphia).
• Must spend up to 30% of working time co-located at an assigned office for specified projects, practice sessions, training, and other occasions.
• Maximum of 10% overnight travel for client or project purposes.
• If relocation is necessary, complete the move within 12 weeks from the start date to reside within commuting distance.

Nice To Haves

• AWS certification.
• Experience integrating Salesforce Marketing Cloud with AWS-based customer engagement or notification platforms.
• Experience supporting production email, SMS, transactional messaging, or customer notification capabilities.
• Experience with one or more of AWS Step Functions, AWS End User Messaging, API Gateway, Amazon S3, Amazon DynamoDB, Amazon Aurora, Amazon RDS, Amazon Kinesis, AWS IAM, AWS KMS, AWS Secrets Manager, AWS CloudTrail, or AWS Systems Manager.
• Experience using AWS CloudFormation, AWS CDK, Terraform, Git, or CI/CD pipelines to automate infrastructure or deployments.
• Experience configuring message throughput, retry logic, idempotency, throttling, dead-letter queues, delivery-status events, bounce events, or reconciliation processes.

Responsibilities

• Translate approved business requirements, user stories, acceptance criteria, and technical designs into development tasks, API specifications, configuration records, deployment materials, and operational runbooks.
• Design, build, test, deploy, and support serverless, event-driven, API-based, messaging, and data-processing solutions using AWS services.
• Develop email, SMS, transactional messaging, customer notification, message template, personalization payload, audience payload, event payload, and delivery workflow capabilities.
• Implement customer preference, consent, subscription, suppression, and opt-out processing.
• Build integrations that ingest, route, transform, orchestrate, and process events and data across AWS, Salesforce Marketing Cloud, Salesforce Core, CRM systems, CDPs, websites, mobile applications, data platforms, and enterprise systems.
• Implement security, reliability, and operational controls, including encryption, access controls, retries, idempotency, throttling, dead-letter queues, logging, monitoring, alerting, audit trails, reconciliation, failure recovery, and deliverability monitoring.
• Collaborate with AWS Solution Architects, MarTech Technical Leads, Salesforce Developers, Integration Engineers, Analysts/Consultants, and business stakeholders.
• Support user acceptance testing, release readiness, production issue resolution, knowledge transfer, and operational readiness.
• Manage and prioritize multiple tasks, meet deadlines, and provide clear guidance to others.

Benefits

• Broad range of employee benefits.
• May be eligible to participate in a discretionary annual incentive program, subject to program rules and individual and organizational performance.
• Opportunities for on-the-job learning, formal development programs, mentorship, skill-building, and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level