MarTech Intern

Zippo Manufacturing Company • Bradford, PA

8d • Onsite

About The Position

The MarTech Intern supports marketing technology and customer-support systems by analyzing customer inquiries, support trends, knowledge base content, testing results, and performance metrics. The intern identifies patterns and opportunities for improvement, troubleshoots issues, tests system configurations, and recommends practical solutions. The role also involves creating and refining clear, concise, customer-friendly content and learning new software platforms and digital technologies. The position is office-based and fully on-site in Bradford, Pennsylvania.

Requirements

• Currently pursuing a degree in Marketing, Communications, Business, or a related field, with core Marketing coursework completed.
• Strong critical-thinking and problem-solving skills and high computer literacy.
• Excellent written, reading, and communication skills appropriate for professional business communication.
• Ability to learn and work with software platforms and digital technologies.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational skills, attention to detail, and an initiative-taking approach to identifying and solving problems.
• Interest in artificial intelligence, customer support technologies, automation, and business systems.

Nice To Haves

• General familiarity with marketing technology tools; HubSpot experience is a plus but not required.

Responsibilities

• Analyze customer inquiries, support trends, and knowledge base content to identify patterns and improvement opportunities.
• Review data, testing results, and performance metrics to support recommendations.
• Troubleshoot issues, test system configurations, and recommend practical solutions.
• Create clear, concise, customer-friendly content; edit and proofread written materials.
• Work independently and collaborate with cross-functional teams.
• Manage multiple tasks and meet deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed