Marketplace Attendant

Marriott•Marco Island, FL

About The Position

The Marketplace Attendant handles the opening and closing of the marketplace, prepares and stocks work areas, and maintains the cleanliness and condition of counters, tables, equipment, and supplies. The role takes and enters guest orders, prepares food and coffee beverages, serves orders promptly, processes payments, and performs cashier reconciliation and security tasks. The attendant also provides welcoming, professional guest service, follows company and safety procedures, protects company assets and confidential information, and works cooperatively with the team. Other reasonable duties may be assigned as requested. The position involves extended periods of standing, sitting, or walking; moving through narrow, confined, elevated, uneven, sloping, or slippery spaces; and reaching, bending, twisting, pulling, and stooping. It requires moving and handling objects weighing up to 25 pounds without assistance.

Requirements

  • High school diploma or G.E.D. equivalent is listed as a preferred qualification.
  • No related work experience is listed as a preferred qualification.
  • No supervisory experience is listed as a preferred qualification.
  • No license or certification is listed as a preferred qualification.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Ability to stand, sit, or walk for extended periods or an entire shift; move through narrow, confined, elevated, sloping, uneven, or slippery spaces; and reach overhead and below the knees, bend, twist, pull, and stoop.
  • Ability to read and visually verify information in various formats and visually inspect tools, equipment, or machines.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Complete opening and closing duties, including preparing supplies and tools, cleaning equipment and areas, and locking doors.
  • Set up, stock, and maintain work areas, counters, tables, and tools; stock ice, glassware, and paper supplies and transport supplies to beverage areas.
  • Wash soiled glassware, dishes, and utensils; remove soiled wares; bus counters and tables; and clean work areas and equipment throughout the day.
  • Take orders, enter them into the cash register or MICROS system, prepare food and coffee beverages, dispense wine and beer, and present orders to guests promptly and according to standards.
  • Collect customer payments, obtain change, count the bank at the end of the shift, complete cashier reports, resolve discrepancies, submit receipts, and secure the bank.
  • Ensure appliances are turned on or off at appropriate times and secure beers, wines, coolers, cabinets, and storage areas.
  • Follow company, safety, and security policies; report accidents, injuries, and unsafe conditions; and complete required safety training and certifications.
  • Maintain a clean and professional appearance and uniform, protect confidential information and company assets, and meet quality expectations and standards.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Communicate clearly and professionally, maintain positive working relationships, and support the team in achieving common goals.
  • Read and visually verify information and inspect tools, equipment, and machines for defects.
  • Perform other reasonable job duties as requested.
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