Marketplace Attendant - Hilton Portland Downtown

Hilton • Portland, OR

3d • Onsite

About The Position

The Marketplace Attendant works in the hotel's grab-and-go shop, providing friendly and efficient service and helping create memorable guest experiences. The role includes preparing and presenting snacks, beverages, specialty coffee drinks, warm food items, pastries, and other pre-made food options; maintaining and replenishing merchandise; promoting products; processing payments; and keeping the market area clean and inviting. The ideal candidate is available for a flexible schedule, including days, evenings, weekends, and holidays, and communicates professionally in English with guests, team members, and management. Previous customer service experience is a plus.

Requirements

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Strong English communication skills with guests, team members, and management, both in person and over the phone.
• Professional phone etiquette.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Greet guests and provide friendly, efficient service to enhance their experience.
• Prepare specialty coffee drinks and warm food items, and assist with the preparation and presentation of pastries and other pre-made food options.
• Replenish and organize market shelves, rotate merchandise, and keep displays neat, well-stocked, and visually appealing.
• Highlight promotions and recommend products to enhance the guest experience and maximize profitability.
• Accurately total and handle guest payments using the point-of-sale system, including cash and credit or debit card transactions, issuing change, and redeeming gift certificates or cards.
• Keep the market area, service counters, and equipment clean and tidy.

Benefits

• Access to 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
• Employee stock purchase program offering Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including medical, dental, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed