Marketing Specialist I

Sales Factory • Greensboro, NC

13d • Hybrid

About The Position

The Marketing Specialist I is an entry-level role on The Sales Factory Marketing Team. The position supports day-to-day client needs, assists with project execution, and contributes to broader agency initiatives. The role calls for initiative, organization, and active pursuit of learning and professional growth. It reports to senior members of the Marketing Department and collaborates with colleagues across the agency.

The position is based in the Greensboro office and follows a hybrid schedule: most team members work in the office on Tuesdays and Thursdays and remotely on Mondays, Wednesdays, and Fridays. General working hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. Weekly travel to a client office in Thomasville, North Carolina, will be required as the role's responsibilities evolve; travel may also be required for client engagements, presentations, and agency initiatives.

The Sales Factory describes its culture as collaborative, proactive, curious, and focused on learning and achieving client goals. The company values problem-solving, resourcefulness, data-informed creativity, initiative, and diverse perspectives. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The listed duties and requirements are not all-inclusive, and the employee may be expected to perform other role-related duties.

Requirements

• 0–2 years of experience in a marketing, client services, or related role.
• Proficiency in Microsoft Office, including PowerPoint and Excel, and Google Suite.
• Strong analytical thinking and attention to detail.
• Excellent time-management and organizational skills.
• Effective verbal and written communication skills.
• Basic business acumen and eagerness to learn.
• Ability to follow the hybrid work policy and travel as required for client engagements, presentations, and agency initiatives.

Nice To Haves

• BA/BS degree in Marketing, Business, Communications, or a related field (preferred).
• Prior internship experience in a marketing or agency setting.

Responsibilities

• Build foundational knowledge of assigned clients' businesses, competitive landscapes, market challenges, brand strategies, and research.
• Build client rapport through proactive communication and an understanding of client goals.
• Take ownership of assigned projects and tasks, completing them accurately and on time.
• Traffic programs and projects internally and externally, ensuring they remain on strategy, on time, and on budget.
• Serve as a liaison between clients, the marketing strategy team, and internal departments to support project flow.
• Monitor industry trends, competitive activity, and retail environments, and gather competitive samples when needed.
• Assist with organizing and developing client presentations.
• Prepare accurate and timely budgets and cost estimates for internal and client approval.
• Proofread and review work for accuracy before submission.
• Request and collect estimates from third-party vendors as appropriate.
• Support client billing coordination by checking accuracy and alignment with project estimates.
• Handle administrative duties, including weekly status reports, internal project tracking, and documentation.
• Use AI tools responsibly to support productivity and learn emerging best practices.
• Collaborate with internal team members, clients, and vendors; contribute to a positive team culture and strong colleague morale.
• Perform other duties as assigned.

Benefits

• Hybrid work schedule, with in-office work on Tuesdays and Thursdays.
• Flex Fridays, with no meetings scheduled after 12 p.m. on Fridays.
• Relaxed work environment and comfort-casual attire.
• Company benefits package including medical, dental, vision, supplemental benefits, and health discount cards.
• 100% company-paid benefits may be available after completing 30 days of employment.
• Employee assistance programs with personalized mental health support plans.
• 401(k) plan with a 4% company match.
• Flexible unlimited PTO plans and 13 paid holidays.
• Company bonus programs.
• Monthly phone and gym reimbursements.
• Paid parental leave.
• Company-provided continuing education, training, and certification programs.
• Financial wellness services.
• Happy hours, free snacks and drinks, and monthly team-building activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level