Marketing Representative - In House

Hilton Grand Vacations•Carlsbad, CA
•Onsite

About The Position

The Marketing Representative engages guests, books tours with the vacation sales team, and provides concierge-style service by recommending local dining and attractions. The role promotes vacation ownership opportunities and mini-vacation packages, supports marketing programs, and delivers excellent customer service while maintaining a professional company image. Compensation is $16.90 per hour plus bonuses under a compensation plan, with a reasonably expected annual hourly-plus-commission pay range of $50,000–$85,000.

Requirements

  • At least 1 year of proven sales, sales-related marketing, concierge, or optional tour and activity sales experience.
  • Ability to work a flexible schedule that includes evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • Intermediate computer proficiency and ability to learn.
  • Fluency in English, including speaking, reading, and writing.

Nice To Haves

  • At least 6 months of previous experience working in the timeshare industry.
  • Thorough understanding of the area and ability to explain activities, restaurants, and destinations.

Responsibilities

  • Promote and book vacation ownership presentations, previews, and mini-vacation package sales to eligible on-site owners, guests, and visitors.
  • Provide concierge services by recommending local dining experiences and attractions while communicating ownership opportunities.
  • Distribute approved promotional information and provide excellent customer service while projecting a professional company image.
  • Assist with implementing and tracking current and future marketing programs.

Benefits

  • Medical, dental, and vision coverage available starting on the first day of employment, with an emphasis on preventative care.
  • Paid time off (PTO).
  • Automatic enrollment in the HGV Retirement Savings Plan.
  • Go Hilton Team Member Travel Program, with rooms starting at $40 per night and 50% off at participating hotel-operated restaurants.
  • DailyPay access for secure, instant transfers before payday.
  • Opportunities for career growth.
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