Marketing Representative Front Desk

Hilton Grand Vacations • Las Vegas, NV

27d

About The Position

The Marketing Representative assists with tour and marketing-related issues, confirms guest appointments to support tour reservations and improve show rates, and works toward performance results. The role ensures marketing initiatives are delivered, helps build and develop a motivated field team environment, and meets or exceeds performance metrics. The representative ensures guests meet minimum eligibility requirements for approved gifts or promotes a courtesy tour, champions Hilton quality customer care across marketing channels, and secures future business through face-to-face point-of-sale package sales.

Requirements

• At least 1 year of proven experience in sales, sales-related marketing, concierge services, or optional tour and activity sales.
• Engaging personality and positive demeanor.
• Ability to work in a fast-paced environment.
• Intermediate computer proficiency and ability to learn.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent.

Responsibilities

• Assist with tour and marketing-related issues.
• Confirm guest appointments to support tour reservations and improve show rates.
• Ensure all marketing initiatives are delivered.
• Build and develop a motivated team environment in the field.
• Meet or exceed performance metrics.
• Ensure guests meet minimum eligibility for approved gifts or promote a courtesy tour.
• Champion Hilton quality customer care throughout marketing channels.
• Secure future business through face-to-face point-of-sale package sales.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED