Marketing & Proposal Operations Director

Citadel CPM•Pasadena, CA

5d•Onsite

About The Position

Citadel CPM is a California construction project management consultancy established in 2006 and headquartered in Pasadena, with additional offices in California and Phoenix, Arizona. The Marketing & Proposal Operations Director leads the development and production of proposals and statements of qualifications in response to procurement solicitations, working with the CEO, Market Sector Leaders, and staff. The role calls for strategic thinking, strong technical writing, organization, time management, and interpersonal skills, along with expertise in marketing and brand development for a construction project management consultancy. The Director is a member of the company’s leadership team and provides support and guidance to management and administration throughout the company. Reporting directly to the President/CEO, this role supports the company’s expansion goals and establishes best practices for proposal initiatives and successful client matches. The position also leads proposal operations, marketing and branding strategy, the company’s external brand, marketing materials, newsletter production, and support for business development activities. The position is generally expected to be performed in person from the Pasadena office. It is primarily sedentary in an indoor office setting, with movement throughout the workday and occasional driving or travel potentially required. Compensation is listed as $145,000–$175,000 per year. Benefits listed include medical, vision, and dental insurance; 401(k); life and long-term disability insurance; and paid time off for personal time, sick days, and holidays.

Requirements

At least 15 years of professional experience, including experience in the AEC industry.
At least five years as the lead director of proposal creation and delivery in the AEC industry; construction management experience is preferred.
Bachelor of Arts degree from an accredited college or university in Business Administration, Communications, Marketing, English or Journalism, Architecture, Engineering, Construction Management, or a related field; candidates with exceptional relevant experience, training, or achievements may also be considered.
Experience leading the production of successful proposals, including writing original content tailored to client needs.
Demonstrated success creating proposals responding to Requests for Qualifications and Proposals issued by public agencies at the city, county, state, and federal levels.
Strong strategic and analytical thinking to evaluate opportunities against company plans and capacity.
Meticulous proposal preparation, including editing, quality content, clarity, storytelling, and persuasiveness.
Strong critical thinking and written and verbal communication skills.
Ability to meet deadlines and adhere to budget limitations.
Effective collaboration skills for working with project pursuit teams.
Ability to oversee sensitive information and maintain discretion.
Valid and current driver’s license and automobile insurance.
Proficiency with Adobe Creative Cloud, including Illustrator, Photoshop, InDesign, and Acrobat Pro; Canva; Microsoft Office Suite, including Word, Excel, and PowerPoint; Microsoft SharePoint; Deltek Vantagepoint; and a website builder such as WordPress, Wix, or Squarespace.

Nice To Haves

Experience in the construction management field.
Exceptional professional experience, training, or superior achievement in the duties described, approximating experience or training ordinarily gained through a formal degree.
A track record of collaborating with leadership to boost sales and broaden services offered to clients.
Experience developing and executing marketing strategies and campaigns that drive growth and expand market share.

Responsibilities

Lead development and production of proposals and statements of qualifications in response to procurement solicitations, in collaboration with the CEO, Market Sector Leaders, and staff.
Provide direct support and guidance to management and administration as a member of the company’s leadership team.
Guide the company’s expansion goals and establish best practices for proposal initiatives and successful client matches.
Assess whether Requests for Qualifications and Proposals align with the company’s business plans, staffing levels, expertise, and internal capacity.
Develop and maintain a proposal management process that strategically tailors each proposal to client needs.
Ensure proposals and other written materials comply with bid requirements, are accurate, and are delivered promptly.
Schedule and conduct proposal kick-off meetings and strategy sessions at stages throughout the proposal pipeline.
Conduct sales opportunity reviews to focus company resources on opportunities aligned with the business plan.
Establish and maintain a searchable digital CRM database covering opportunities, client history, active projects, and archived project history.
Maintain an employee-resume database, including project experience, client history, and certifications.
Maintain company certifications for marketing purposes.
Develop and implement a comprehensive marketing and branding strategy to increase brand awareness and industry presence.
Direct the company’s external brand through its website, industry association engagement, and social media platforms.
Lead production of marketing materials that reflect the company’s brand, services, and values.
Lead the creation, design, and publishing of the company newsletter.
Support business development activities, including marketing and proposal presentations, industry events, and networking opportunities.
Evaluate the Marketing Department’s needs, including staffing, technology, automation, file maintenance, employment data, materials and equipment, office space and configuration, and other department functions.
Lead and mentor proposal managers and coordinators to support the marketing team’s development.
Collaborate with leadership to support sales growth and broaden services offered to clients.