Marketing Operations Specialist
About The Position
TEKsystems is seeking a senior contractor to strengthen Marketing Operations processes for campaigns built in Braze and Amperity. The objective is to accelerate and standardize campaign delivery, reduce process variability, improve quality assurance, and increase operational capacity. The consultant will partner closely with Marketing Operations and Marketing Analytics teams to align campaign execution with business objectives and data-driven audience strategies. The role leads the evaluation, redesign, and implementation of campaign delivery processes while establishing stronger governance, QA standards, release controls, and operational efficiencies.
Responsibilities
- Identify and prioritize process improvement opportunities.
- Review documentation and establish implementation roadmaps.
- Redesign campaign workflows within Braze and Amperity.
- Eliminate inefficiencies, rework, and inconsistent build practices.
- Implement risk-based QA methodologies and release controls.
- Establish testing frameworks, defect tracking, and launch readiness standards.
- Build scalable audience segmentation and customer journey planning processes.
- Partner with Marketing Analytics to optimize campaign performance.
- Evaluate and implement platform capabilities across Braze and Amperity.
- Define data enablement procedures and governance processes.
- Train teams on new processes and standards.
- Measure operational improvements and ensure long-term adoption.
Benefits
- Medical, dental, and vision coverage
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Senior
Education Level
No Education Listed
