Marketing Operations Specialist #4987

GRAIL•Sunnyvale, CA
•$90,000 - $144,000•Hybrid

About The Position

The Marketing Operations Specialist streamlines marketing workflows, oversees key enablement tools, manages vendor relationships, and supports cross-functional projects to ensure efficient campaign execution. The role manages sales enablement platforms, coordinates promotional review processes, and delivers performance insights to optimize commercial initiatives. The role is based in Sunnyvale, California, with a flexible work arrangement that allows employees to work from the office or home. The policy requires at least 60%, or 24 hours, of the workweek to be spent on-site. The specific schedule is determined with the manager and may exceed that requirement. Tuesdays and Thursdays are encouraged on-site days at the Sunnyvale headquarters.

Requirements

  • Bachelor's degree in Marketing, Communications, Business Administration, or equivalent practical experience.
  • At least 5 years of professional experience in marketing operations, project management, or marketing communications.
  • Experience working in a regulated industry, such as life sciences or healthcare.
  • Proven track record of managing promotional review (PMRC/MLR) workflows and vendor contracts.
  • Ability to travel up to 10% as required.

Nice To Haves

  • Strong organizational, prioritization, and time-management skills, with the ability to multitask and meet tight deadlines.
  • Excellent written and verbal communication skills and a collaborative, customer-centric mindset.
  • Proficiency in Google Workspace (Docs, Sheets) and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Flexibility to work across North American time zones as needed.
  • Hands-on experience with project management and enablement tools such as Asana, Highspot, Veeva PromoMats, or Salesforce.

Responsibilities

  • Manage key marketing technology platforms and enablement tools, including Veeva PromoMats and Highspot.
  • Train internal team members on marketing platforms and tools to support adoption across departments.
  • Serve as the primary coordinator for the Promotional Marketing Review Committee (PMRC) process.
  • Manage external vendor relationships, including printing and fulfillment services and software platforms.
  • Support the development, scheduling, and implementation of cross-functional marketing projects.
  • Collaborate with marketing managers and stakeholders to gather project requirements, track deliverables, establish timelines, and manage budgets.
  • Collect data, monitor project metrics, and deliver reports on marketing performance and campaign outcomes.
  • Ensure marketing materials and communications align with brand guidelines, voice, and visual principles.

Benefits

  • Flexible time off or vacation.
  • 401(k) retirement plan with employer match.
  • Medical, dental, and vision coverage.
  • Well-being programs.
  • May be eligible for an annual bonus and/or other incentives.
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