Marketing Operations & Production Manager

Pride Mobility Products Corporation•Duryea, PA

3d•Onsite

About The Position

Manage the end-to-end production workflow for Pride’s in-house marketing initiatives, including print, digital, video, photography, and vendor coordination and overseeing workflow for a broader marketing team.

Requirements

Must be a self-starter, friendly, team player, professional, detail-oriented, and honest
Ability to multi-task, problem-solve, and prioritize in a fast-paced working environment
Ability to guide, direct, and motivate staff
Ability to develop and meet project timelines
Ability to work with ambiguous or incomplete information, make sound decisions, and move projects forward despite uncertainty
Ability to clarify details and fill gaps proactively through problem-solving and resourcefulness
Relentless drive to achieve advancement and continuous improvement
Strong emotional intelligence and collaboration
Excellent leadership and relationship building skills
Strong organizational and project coordination skills
Excellent verbal, written, and presentation skills
Intermediate working knowledge of Microsoft Office Word, Excel, and PowerPoint
Must be legally authorized to work in the United States without sponsorship now, or in the future

Nice To Haves

Strong working knowledge of Monday.com project management system preferred
Working knowledge of digital asset management (DAM) systems, Canva, and Adobe Suite preferred
At least 2 years of experience with supervising at least 2 staff members preferred
At least 2 years of agency experience highly preferred
Bachelor’s Degree in Marketing, Communications, Business Administration, Project Management, or a related field preferred

Responsibilities

Lead and mentor direct reports while managing overall marketing workflow
Oversee intake, prioritization, and execution of all marketing projects from concept through delivery
Navigate ambiguity by clarifying project requirements and making informed decisions when information is incomplete
Adjust timelines and priorities as needed to accommodate changing business needs without compromising quality
Work closely with stakeholders to define project requirements, create briefs, scopes, and objectives
Maintain and update the annual marketing calendar
Lead weekly creative project check-in meetings with design, web, and digital teams
Serve as the main point of contact for communication between internal departments
Proactively communicate progress and obstacles to ensure timelines are met
Take ownership of follow-up and escalation needs
Ensure all projects are completed on time and quality checked
Determine resources required for each project
Coordinate assets for sales collateral, photography, video shoots, digital campaigns, and web projects
Manage rounds of proofing, printing, and delivery
Utilize project management platforms (Monday.com, Asana, etc.) for planning, tracking, and reporting
Advocate for best practices in workflow efficiency
Collaborate on post-project analysis to identify improvements for future initiatives
Staff management including documenting and communicating objectives, positively impacting employee morale, motivating team members, conducting performance appraisals, and appropriately addressing individual or group performance issues
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
Complete the annual CTPAT Security Training
Assign, train, and develop staff based on experience and departmental goals
Develop goals and objectives, and measure outcomes to ensure goals are met
Focus on continuous improvement, and consistently demonstrate good business judgment
Develop a "Strong 2nd" for your area of responsibility
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary