Manager, Marketing Operations

Society For Neuroscience•Washington, DC
•Remote

About The Position

The Marketing Operations Manager provides operational oversight and project management for activities that support, streamline, and advance marketing and sales campaigns, promotional plans, and special projects. The role coordinates departmental and cross-functional initiatives, managing activities, timelines, dependencies, and deliverables. Areas of focus include membership, annual meetings, scientific publications, webinars, advertising, and sales. The position is remote for employees based in the DMV area, with a 35-hour workweek and core hours from 10 a.m. to 3 p.m. Eastern. A reliable high-speed internet connection is essential. The employee may be required to travel and may be asked to staff SfN’s annual meeting. The role supervises a department of one or more people, including hiring, delegation, setting expectations, and supporting professional development.

Requirements

  • Bachelor’s degree required.
  • At least 4 years of progressively responsible experience in marketing, marketing operations, project or production management, or a related field.
  • Demonstrated experience independently managing complex, concurrent projects involving multiple stakeholders, dependencies, vendors, and deadlines.
  • At least 1 year of supervisory or formal team-lead experience, including assigning work, managing performance, and supporting staff development.
  • Proficiency in office automation, including word processing, spreadsheets, databases, and project management software, and internet research skills; ability to learn new software quickly.
  • Excellent project management, planning, and organizing skills.
  • Strong judgment and decision-making skills.
  • Ability to identify trends and opportunities and develop data-informed recommendations to improve processes and support decision-making.
  • Conscientious, detail-oriented approach, including attention to quality control, accuracy, consistency, and standards.
  • Strong oral, written, and interpersonal communication skills, including the ability to provide superior customer service to internal and external stakeholders.
  • Ability to set and adjust priorities while balancing diverse perspectives and evolving needs.
  • Ability to work nimbly in a team environment with fast turnarounds and tight deadlines.
  • Must be based in the DMV area for reasons related to the position.
  • Reliable high-speed internet connection.

Nice To Haves

  • Master’s degree.
  • Experience managing competitive bidding, vendor selection, contract fulfillment, and production budgets.
  • Knowledge of direct mail and U.S. Postal regulations.

Responsibilities

  • Coordinate and oversee marketing calendars, project schedules and timelines, and departmental vendor lists.
  • Lead marketing projects from planning through execution across email, direct mail, paid and trade advertising, websites, and social media.
  • Define project scope, coordinate resources, establish timelines and budgets, and track dependencies and deliverables to support timely completion and organizational goals.
  • Maintain the master advertising schedule across SfN digital properties and journals, and coordinate ad placement through SfN’s advertising platform.
  • Track departmental purchase requests, purchase orders, contracts and agreements, and invoices, and ensure they are completed and approved according to organizational guidelines.
  • Coordinate logistics for SfN’s booth presence at its annual meeting and meetings of other organizations the Society may attend.
  • Staff SfN’s annual meeting if needed.
  • Fulfill on-site advertising commitments for the annual meeting, including coordinating production and placement of sponsored items.
  • Obtain estimates and competitive bids for print jobs, promotional items, and other projects according to established processes and budgets.
  • Manage a department of one or more people, including hiring and developing talent, delegating work, communicating expectations, and providing professional development opportunities.

Benefits

  • Comprehensive health plan through CareFirst with a fully funded HRA up to $1,500, plus dental and vision coverage through MetLife.
  • Remote and hybrid work flexibility.
  • 40–52 days of annual paid time off based on tenure, including holidays, vacation, and sick leave.
  • 20 days of paid parental leave for new parents.
  • Retirement plans with employer contributions up to 8%.
  • Education assistance.
  • ASAE memberships.
  • Wellness and technology stipend.
  • Flexible Fridays.
  • Employee assistance plans.
  • Life and disability insurance.
  • Flexible spending accounts.
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