Manager, Marketing Operations
About The Position
The Marketing Operations Manager provides operational oversight and project management for activities that support and streamline marketing and sales campaigns, promotional plans, and special projects for the Society for Neuroscience. The role coordinates departmental and cross-functional initiatives, managing activities, timelines, dependencies, and deliverables. Areas of focus include membership, annual meetings, scientific publications, webinars, advertising, and sales. The position manages marketing calendars, projects, advertising schedules, purchasing and contracting processes, vendor bids, and event logistics. It also supervises department staff and may travel or staff SfN events, including the annual meeting. The employee must be based in the DMV area but may work remotely and may not need to regularly come into the office. The role is part of a 35-hour workweek with core hours from 10 a.m. to 3 p.m. Eastern.
Requirements
- Bachelor’s degree.
- At least 4 years of progressively responsible experience in marketing, marketing operations, project or production management, or a related field.
- Demonstrated experience independently managing complex, concurrent projects involving multiple stakeholders, dependencies, vendors, and deadlines.
- At least 1 year of supervisory or formal team-lead experience, including assigning work, managing performance, and supporting staff development.
- Proficiency with office automation, including word processing, spreadsheets, databases, and project management software, and internet research skills; ability to learn new software quickly.
- Excellent project management, planning, and organizational skills.
- Strong judgment and decision-making skills.
- Ability to identify trends and opportunities and develop data-informed recommendations to improve processes and support decision-making.
- High attention to detail and quality control, accuracy, consistency, and standards.
- Strong oral, written, and interpersonal communication skills and ability to provide strong customer service to internal and external stakeholders.
- Ability to set and adjust priorities while balancing diverse perspectives and evolving needs.
- Ability to work flexibly in a team environment with fast turnarounds and tight deadlines.
- Must be based in the DMV area.
- Reliable high-speed internet connection.
- Ability to travel may be required.
- During the annual meeting, ability to meet physical demands that may include extensive walking, sitting, and lifting or carrying items up to 20 pounds.
Nice To Haves
- Master’s degree.
- Experience managing competitive bidding, vendor selection, contract fulfillment, and production budgets.
- Knowledge of direct mail and U.S. Postal regulations.
Responsibilities
- Coordinate and oversee marketing calendars, project schedules and timelines, and departmental vendor lists.
- Lead marketing projects from planning through execution across email, direct mail, paid and trade advertising, websites, and social media; define scope, coordinate resources, establish timelines and budgets, track dependencies and deliverables, and ensure timely completion aligned with organizational goals.
- Maintain the master advertising schedule across SfN digital properties and journals, and coordinate ad placement through SfN’s advertising platform.
- Track departmental Purchase Requests, Purchase Orders, contracts and agreements, and invoices, ensuring completion and approval according to organizational guidelines.
- Coordinate logistics for SfN booth presence at the Society’s annual meeting and other meetings the Society attends; staff SfN’s annual meeting if needed.
- Fulfill on-site advertising commitments for the Society’s annual meeting, including coordinating production and placement of sponsored items.
- Obtain estimates and competitive bids for print jobs, promotional items, and other projects as needed, following established processes and budgets.
- Manage a department of one or more people by hiring and developing talent, delegating effectively, communicating expectations clearly, and providing professional development opportunities.
Benefits
- Comprehensive health plan through CareFirst with a fully funded HRA up to $1,500, plus dental and vision coverage through MetLife.
- Remote and hybrid work flexibility.
- 40–52 days of annual paid time off based on tenure, including holidays, vacation, and sick leave.
- 20 days of paid parental leave for new parents.
- Retirement plans with employer contributions up to 8%.
- Education assistance.
- ASAE memberships.
- Wellness and technology stipend.
- Flexible Fridays.
- Employee assistance plans.
- Life and disability insurance.
- Flexible spending accounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
