Marketing Operations Manager

The Institute of Internal Auditors • Lake Mary, FL

14d • Hybrid

About The Position

The Institute of Internal Auditors is seeking an organized, proactive Marketing Operations Manager to support the day-to-day execution of marketing campaigns, projects, and operational workflows. This hands-on, cross-functional role manages project timelines, coordinates campaign deliverables, tracks progress, maintains marketing calendars, and ensures marketing assets are produced, approved, and launched on schedule across digital, email, print, and paid marketing channels. The role collaborates with creative, digital, content, data, and vendor teams, improves operational processes, and supports accurate campaign tracking, reporting, and deployment.

Requirements

• Bachelor's degree in Marketing, Business, or a related field, or equivalent professional experience.
• 3–5 years of experience in marketing operations, digital marketing, campaign coordination, or a related role.
• Experience using project management and campaign trafficking tools.
• Strong organizational and project management skills, including the ability to manage multiple projects and competing deadlines.
• Experience coordinating marketing campaigns, deliverables, and workflows across multiple teams.
• Excellent written and verbal communication skills.
• Strong attention to detail, problem-solving abilities, and proactive follow-through.
• Analytical skills, including experience preparing reports, interpreting data, and presenting findings.
• Proficiency in Microsoft Office.

Nice To Haves

• Familiarity with marketing automation or email marketing platforms.
• Experience coordinating campaigns across digital, email, print, and paid media channels.
• Experience supporting marketing workflow improvements, process documentation, or campaign reporting.
• Experience collaborating with creative teams, digital marketers, and external vendors.

Responsibilities

• Manage marketing project timelines, campaign schedules, deliverables, and status reporting.
• Coordinate campaign execution across digital, email, print, and paid media channels.
• Track milestones, approvals, dependencies, and deadlines to ensure timely campaign launches.
• Coordinate launch-readiness checklists and confirm successful campaign deployment.
• Maintain marketing calendars, project trackers, and campaign management systems.
• Develop and maintain campaign playbooks, workflow documentation, and operational checklists.
• Identify process inefficiencies and recommend improvements to streamline campaign execution.
• Implement established marketing planning standards and operational processes.
• Support accurate campaign tracking, reporting, and operational visibility.
• Partner with creative, digital, content, data, and external vendor teams to coordinate marketing deliverables.
• Provide proactive project updates and communicate risks, bottlenecks, and resource constraints.
• Collaborate with marketing leadership to align execution with departmental priorities.
• Coordinate with marketing planning and operations partners to maintain consistent workflows and reporting.
• Support vendor coordination and budget tracking, including accurate records of spending and deliverables.
• Coordinate the production, review, approval, and deployment of marketing campaign assets.
• Maintain organized campaign trafficking workflows and project documentation.
• Monitor campaign execution and identify potential delivery issues.
• Pull reports, interpret operational data, and communicate findings to stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager