Marketing Operations Intern - Remote
Center for Internet Security
•$18 - $22•Remote
About The Position
The Marketing Operations Intern is part of the Sales and Business Services department within the Marketing & Communications (MarCom) team and reports to the Marketing Operations Manager. The intern supports operational processes, project management activities, and agile workflows that enable the planning, execution, and delivery of marketing campaigns and initiatives. The position offers hands-on experience with marketing technology platforms, process documentation, project coordination, and cross-functional campaign support.
Requirements
- Currently pursuing a bachelor's degree in Marketing, Communications, Business Administration, Project Management, Information Systems, or a related field.
- Strong organizational skills and ability to manage multiple priorities and deadlines.
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to accuracy.
- Ability to work effectively in a collaborative team environment.
- Basic understanding of project management concepts and marketing processes.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.
- Strong problem-solving and analytical skills.
- Must be authorized to work in the United States.
Nice To Haves
- Experience with project management, work management, or productivity platforms such as Optimizely, Jira, Asana, Monday.com, or similar tools.
- Familiarity with Agile or Scrum methodologies.
- Experience creating process documentation, standard operating procedures (SOPs), or training materials.
- Interest in marketing operations, project management, process improvement, or marketing technology (MarTech).
- Experience supporting marketing campaigns, events, webinars, or communication initiatives.
- Knowledge of workflow automation or process optimization concepts.
Responsibilities
- Support MarCom operations by administering and maintaining productivity and workflow management tools, including Optimizely.
- Assist with creating and maintaining workflows, request forms, task briefs, templates, routing rules, and other operational assets.
- Create, organize, and maintain documentation about MarCom processes, procedures, and best practices.
- Support the team's agile operating model through sprint planning, backlog refinement, prioritization activities, and related coordination.
- Help monitor project timelines, dependencies, and deliverables across campaigns and initiatives.
- Assist project leads with tracking action items and moving projects through established workflows.
- Support recurring marketing initiatives, including newsletters, webinars, and other communication programs.
- Identify process improvements and use project management tools, emerging technologies, and artificial intelligence to streamline processes and improve efficiency.
- Provide administrative and operational support for marketing projects and campaigns as assigned.
- Perform other tasks and responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
