Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager

T-Mobile USA•Frisco, TX

4d•Remote

About The Position

The Marketing Operations & Field Programs Manager builds and maintains the vendor ecosystem and operational capabilities that enable field marketing teams to execute effectively at scale. The role manages vendors supporting field execution, including sourcing, evaluation, onboarding, procurement coordination, ongoing performance management, and compliance. It also maintains the approved vendor registry so field teams can find qualified partners by category and geography. The position owns field-enablement resources and processes, including a centralized creative asset repository and swag and collateral ordering tools. It identifies operational friction, develops processes and systems to address it, and helps onboard Market Activation Managers and Regional Field Leads to available capabilities. In partnership with the broader Field Marketing Strategy & Operations team, it supports the development and rollout of new tools and capabilities as the field program grows. The role owns the Field Marketing Strategy & Operations team budget, tracks committed and forecasted spending, partners with finance on budget cycles and reconciliations, and manages vendor spending against contracts. It also establishes standard operating procedures and ensures vendor relationships and program expenditures follow procurement policies, brand standards, and applicable regulatory requirements. This is a remote role with occasional travel for vendor site visits, field team onboarding, or program activations. It involves cross-functional coordination with procurement, legal, finance, and the broader Field Marketing Strategy & Operations team, with periodic increases in activity around vendor onboarding, campaign launches, and capability rollouts.

Requirements

Bachelor's degree plus 3 years of related work experience, or an advanced degree plus 1 year of related work experience, or an equivalent combination of education and experience.
At least 4 years of experience in marketing operations, vendor management, field programs, or a related role, with direct responsibility for procurement partnerships and operational process design.
Experience managing vendor relationships end to end, from sourcing and onboarding through contract management and performance review.
Demonstrated ability to build and maintain operational processes in a distributed or field-based environment.
Ability to navigate corporate procurement processes, including SOWs, POs, and vendor compliance requirements, and translate those requirements for field-facing teams.
Strong organizational and project management skills, including the ability to manage multiple vendor relationships and operational workstreams simultaneously.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Experience in telecom, broadband, or a consumer business with a field sales or local marketing component.
Familiarity with creative asset management platforms, swag or merchandise ordering tools, or field enablement systems.
Background in field marketing, event marketing, or brand activation, with an understanding of field teams’ operational needs.
Experience working with legal and procurement on vendor contracts and compliance documentation.

Responsibilities

Own end-to-end identification, evaluation, onboarding, and management of vendors supporting field marketing execution.
Develop and document repeatable vendor selection criteria, including capability fit, geographic coverage, pricing, compliance, diversity and inclusion considerations, and track record.
Conduct vendor performance reviews, monitor SLA compliance, resolve issues, and recommend whether to continue, expand, or end vendor relationships.
Act as the primary liaison between field marketing and procurement; manage SOWs, POs, and contract renewals in partnership with legal and procurement, and communicate vendor status and timelines to field leaders.
Maintain a current vendor registry of approved partners by category and geography.
Own and maintain the centralized creative asset repository for brand-approved templates, campaign materials, photography, copy guides, and customizable collateral.
Manage swag and promotional merchandise ordering systems, including vendor selection, ordering platform configuration, and fulfillment tracking.
Identify operational friction in access to tools, materials, and vendor support, and develop processes or systems to address it.
Onboard new Market Activation Managers and Regional Field Leads to available operational capabilities.
Partner with Field Marketing Strategy & Operations to scope and implement new capabilities, tools, platforms, and vendor categories as field program needs evolve.
Own the Field Marketing Strategy & Operations team budget across vendor contracts, field programs, creative production, tools, and collateral.
Maintain a monthly budget tracker showing committed and forecasted spend and remaining budget by category.
Partner with finance on budget cycles, reforecasts, and end-of-quarter reconciliations; flag variances early and recommend a path forward.
Manage vendor spend against contracted SOWs, track invoices, approve POs, and keep spending within budget while maintaining field readiness.
Establish and document SOPs for vendor engagement, materials ordering, field program budgets, and spend reporting.
Ensure vendor relationships and field program expenditures comply with procurement policies, brand standards, and applicable regulatory requirements, and provide field teams with compliance guidance.

Benefits

Competitive base salary and compensation package, including annual stock grants, employee stock purchase plan, 401(k), and access to free year-round money coaches.
Annual bonus or periodic sales incentive or bonus for eligible employees; corporate employees may be eligible for a year-end bonus based on individual and/or company performance.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Access to commuter and transit programs.