Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager

T-Mobile•Frisco, SC

6d•$82,300 - $148,500•Remote

About The Position

The Marketing Operations & Field Programs Manager builds and maintains the infrastructure that enables T-Mobile’s field marketing teams to execute effectively at scale. The role owns the vendor ecosystem supporting field execution, including vendor identification, evaluation, onboarding, procurement coordination, performance management, and compliance. It maintains a registry of approved partners across categories and geographies so field teams can find qualified vendors without sourcing from scratch. The role also manages operational capabilities and tools for field teams, including a centralized creative asset repository and swag and collateral ordering systems. It identifies operational friction and develops processes or systems to address it, supports onboarding for field leaders, and partners with the broader Field Marketing Strategy & Operations team to develop capabilities as the program scales. The position owns the Field Marketing Strategy & Operations team budget, including spend tracking, forecasting, vendor spend management, and finance coordination. It establishes standard operating procedures and helps ensure vendor relationships and field program expenditures comply with procurement policies, brand standards, and applicable regulatory requirements. This is a remote role with occasional travel for vendor site visits, field team onboarding, or program activations. It involves cross-functional coordination with procurement, legal, finance, and the Field Marketing Strategy & Operations team. The pace is steady-state, with periodic intensity around vendor onboarding, campaign launches, and capability rollouts.

Requirements

Bachelor’s degree plus 3 years of related work experience; or an advanced degree plus 1 year of related work experience; or an equivalent combination of education and experience.
At least 4 years of experience in marketing operations, vendor management, field programs, or a related role, with direct responsibility for procurement partnerships and operational process design.
Experience managing vendor relationships end-to-end, from sourcing and onboarding through contract management and performance review.
Demonstrated ability to build and maintain operational processes in a distributed or field-based environment.
Comfort navigating corporate procurement processes, including SOWs, POs, and vendor compliance requirements, and translating requirements for field-facing teams.
Strong organizational and project management skills, including the ability to manage multiple vendor relationships and operational workstreams simultaneously.
At least 18 years of age.
Legally authorized to work in the United States.

Nice To Haves

Experience in telecom, broadband, or a consumer business with a field sales or local marketing component.
Familiarity with creative asset management platforms, swag or merchandise ordering tools, or field enablement systems.
Background in field marketing, event marketing, or brand activation, with an understanding of field teams’ operational needs.
Experience working with legal and procurement on vendor contracts and compliance documentation.

Responsibilities

Own the end-to-end process for identifying, evaluating, onboarding, and managing vendors that support field marketing execution.
Develop and maintain repeatable vendor onboarding criteria covering capability fit, geographic coverage, pricing benchmarks, compliance, diversity and inclusion considerations, and track record.
Conduct vendor performance reviews, track SLA compliance, resolve issues, and recommend whether vendor relationships should continue, expand, or end.
Serve as the primary liaison between field marketing and procurement; manage SOWs, POs, and contract renewals in partnership with legal and procurement, and keep field leaders informed about vendor status and timelines.
Maintain a current vendor registry of approved partners by category and geography.
Own and maintain the centralized creative asset repository, including templates, campaign materials, photography, copy guides, and customizable collateral.
Manage swag and promotional merchandise ordering systems, including vendor selection, ordering platform configuration, and fulfillment tracking.
Identify operational friction in access to tools, materials, and vendor support, and develop processes or systems to address it.
Onboard new Market Activation Managers and Regional Field Leads to available capabilities.
Partner with Field Marketing Strategy & Operations to scope and implement new operational capabilities, tools, platforms, and vendor categories.
Own the Field Marketing Strategy & Operations team budget across vendor contracts, field programs, creative production, tools, and collateral.
Build and maintain a monthly budget tracker showing committed spend, forecasted spend, and remaining budget by category.
Partner with finance on budget cycles, reforecasts, and end-of-quarter reconciliations; flag variances with explanations and recommendations.
Manage vendor spend against contracted SOWs, track invoices, approve POs, and keep spending within budget while maintaining field readiness.
Establish and document standard operating procedures for vendor engagement, materials ordering, field program budgets, and spend reporting.
Ensure vendor relationships and field program expenditures comply with procurement policies, brand standards, and applicable regulatory requirements.

Benefits

Competitive base salary and compensation package.
Annual stock grant and employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.