Marketing Operations Coordinator

MFA Oil Company•Columbia, MO

About The Position

The Break Time Marketing Operations Coordinator provides administrative and operational support to the Marketing Department and serves as a resource for store locations across a network of 75 convenience stores. The role prepares reports, tracks audit results, processes and tracks departmental invoices, coordinates print production, responds to store support requests, administers employee recognition and uniform programs, and coordinates fulfillment of marketing-material requests. The Coordinator works closely with Break Time Marketing and Operations teams to support accurate and efficient program execution, communications, and store activities.

Requirements

  • Associate's degree or equivalent work experience.
  • At least 2 years of administrative, coordinator, retail support, or marketing support experience.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and accuracy.
  • Proficiency in Microsoft Office, particularly Excel.
  • Strong written and verbal communication skills.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Ability to meet company requirements, including successful pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Experience supporting multi-location retail operations.
  • Experience with invoice processing and vendor management.
  • Experience with reporting and data analysis.
  • Familiarity with promotional programs, incentives, or employee recognition programs.

Responsibilities

  • Serve as a primary contact for store-related marketing support requests, and order and distribute supplies and promotional materials.
  • Coordinate the uniform ordering program for store management teams by tracking eligibility, monitoring orders, processing or rejecting orders, and communicating with stores.
  • Administer Tobacco/Alcohol carding compliance recognition and incentive programs, including reviewing vendor mystery shop reports, identifying participating employees, tracking results for bonus and incentive determinations, and preparing and distributing rewards.
  • Maintain accurate records of store marketing activities and programs, cash audits, monthly store visit audits, and other activities using databases, spreadsheets, and departmental records.
  • Compile, organize, and distribute recurring reports for the Operations team.
  • Monitor program metrics and provide reporting support as needed.
  • Process Break Time marketing invoices, track expenditures, coordinate timely payment with accounts payable, and maintain order and invoice records.
  • Communicate with marketing vendors about orders, deliveries, and invoicing questions.
  • Coordinate production of printed marketing materials, signage, forms, and promotional assets, including obtaining quotes, placing orders, managing timelines, ensuring quality, and resolving issues with printing vendors.
  • Work with marketing team members to determine store print and signage needs for promotions, initiatives, and new store programs.
  • Provide administrative support to the Senior Marketing Manager and assist with special projects and department initiatives.
  • Assist with budget tracking and reconciliation as requested.
  • Follow company and position-specific policies and procedures and perform other duties as assigned.

Benefits

  • Competitive wages
  • Paid time off
  • Paid company holidays
  • Opportunity for eligible employees to share in company success through profit sharing and/or performance incentives
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance program
  • Company-paid life insurance
  • Short- and long-term disability
  • 401(k) plan with company match and pre-tax and Roth options
  • Internal advancement and professional development opportunities, including on-the-job training
  • Educational expense assistance for eligible employees pursuing education aligned with their employment
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