Marketing Operations Associate (Contract) - NY

NerdWallet • New York, NY

10d • $30 - $50 • Remote

About The Position

NerdWallet is hiring a Marketing Operations Associate to handle operational and administrative work supporting its Student Loans business. Reporting to the Senior Staff Marketing Lead as an individual contributor, this role supports the full Student Loans portfolio and helps keep the marketplace running through lender compliance, external partner communications, reporting, affiliate campaign operations, partner contracts, and invoice reconciliation. The work provides an operational foundation for scaling marketing channels and pursuing growth initiatives while helping consumers make informed financial decisions.

This is a remote, U.S.-based role. Candidates based in or near Manhattan, New York, are strongly preferred. If converted to a full-time employee, working from the Manhattan office approximately once per month is preferred, with remote work otherwise. The engagement is a 3–6-month W-2 contract, with the intent to convert to full-time employment based on performance. The estimated engagement period is November 2026–April 2027. The schedule is up to 40 hours per week, with preferred hours of 9:00 a.m.–5:30 p.m. Eastern Time. The hourly rate is $30–$50, based on experience and location.

Requirements

• Approximately 0–3 years of relevant experience preferred; candidates with additional experience will also be considered. Relevant experience may include marketing operations, affiliate or performance marketing, financial reconciliation, project coordination, account management, or other operational or administrative roles.
• Bachelor’s degree in Marketing, Business, Communications, Finance, Statistics, Computer Science, or a related field preferred, or equivalent demonstrated experience.
• Proficiency in Google Sheets, including formulas, pivot tables, conditional formatting, and dashboard creation.
• Comfort working with numerical data, reconciling figures, spotting discrepancies, and maintaining accurate financial and operational records.
• Ability to quickly learn and use new platforms and internal tools.
• Clear, professional written communication for correspondence with lenders, traffic partners, and internal teams.
• Exceptional attention to detail when working with regulated content, financial reconciliation, contracts, and external communications.
• Strong organizational skills and the ability to track multiple concurrent workstreams and follow through on outstanding items.
• A proactive approach to following up with external partners and internal teams to keep work moving.
• Sound judgment about when to act independently and when to ask questions or escalate.
• Adaptability and comfort switching between compliance, content, reporting, billing, contracts, and affiliate operations.
• Initiative in learning systems and processes and willingness to seek and incorporate feedback.
• A collaborative approach, with open communication that supports shared decision-making.
• Ability to connect day-to-day operational work to broader business goals and NerdWallet’s mission of helping consumers make smart financial decisions.
• Commitment to building a team environment grounded in trust, transparency, and continuous improvement.

Nice To Haves

• Hands-on experience with affiliate tracking, attribution, or click-tracking platforms such as Voluum, Impact Radius, Everflow, CAKE, or TUNE.
• Exposure to performance or affiliate marketing concepts, including cost per lead (CPL), cost per acquisition (CPA), attribution, and conversion tracking, along with basic familiarity with Google Ads or Meta Ads.
• Experience in fintech, lending, financial services, or another regulated industry where compliance, disclosures, and content accuracy are part of daily work.
• Familiarity with financial operations, such as accounts payable or receivable, invoice reconciliation, and billing audits.
• Working knowledge of SQL or experience pulling data from a data warehouse such as Snowflake, BigQuery, or Redshift.
• Hands-on experience with a contract management platform such as Ironclad or DocuSign CLM.
• Familiarity with a content management system, particularly WordPress, for landing page updates.
• Comfort using AI tools or lightweight automation, such as Claude Code, Zapier, or other LLM-based assistants, to streamline repetitive operational workflows.

Responsibilities

• Process lender-initiated compliance updates, including APRs, disclosures, and regulated content, across landing pages and internal systems; coordinate with external partners to maintain marketplace accuracy and regulatory compliance.
• Build and maintain marketing reports and Google Sheets dashboards, including ad hoc month-over-month and year-over-year analyses, campaign and partner performance breakdowns, and monthly billing sheet accuracy reviews.
• Investigate and resolve discrepancies between reports and data sources.
• Manage landing page content and lender display order across the Student Loans marketplace; set up new pages, update existing content, and support internal and lender requests, including logo split tests and partner-provided landing pages.
• Set up and configure affiliate campaigns in Voluum and share creative assets with traffic partners.
• Reconcile partner billing and invoices across both sides of the marketplace; validate inbound traffic-partner invoices, approve or deny invoices as appropriate, follow up on discrepancies, submit partner requisitions, audit lender-side invoices, and surface issues to marketing leadership.
• Maintain payout rates and revenue terms in internal administrative systems to support accurate reporting, bidding systems, partner reconciliation, and internal tracking.
• Manage the partner contract pipeline in Ironclad, track contracts through each workflow stage, identify next steps, and follow up with internal and external stakeholders to keep onboarding and renewals moving.
• Coordinate across lenders, traffic partners, Finance, Marketing, and internal teams to keep operational work moving from start to finish.

Benefits

• Industry-leading medical, dental, and vision health care plans for employees and their dependents.
• Flexible vacation time off, 11 holidays, and a holiday company shutdown.
• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care.
• Mental health support.
• Paid sabbatical after 5 years.
• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution.
• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend; Wifi Stipend is for remote Nerds only.
• Work from home equipment stipend and co-working space subsidy; these are for remote Nerds only.
• Employee Resource Groups for Parents, Diversity and Inclusion, Women, LGBTQIA, and other communities, plus hackathons and team events.
• Eight hours of volunteer time off per quarter and company match for donations to favorite causes.
• 401K with 4% company match.
• Access to new financial products and tools for testing.
• Financial wellness guidance and unlimited access to a Certified Financial Planner (CFP) through Northstar.
• Disability and Life Insurance with employer-paid premiums.

What This Job Offers

• Career Level: Entry Level