Marketing Manager - Arizona Biltmore

Pyramid Global Hospitality•Phoenix, AZ

About The Position

The Marketing Manager helps bring the Arizona Biltmore story to life across guest touchpoints. The role supports integrated marketing that builds awareness, deepens engagement, and drives profitable revenue by showcasing the resort’s history, architecture, dining, wellness, pools, seasonal programming, events, and destination experiences. The position executes resort and food-and-beverage marketing campaigns, maintains the property’s distinctive brand voice and visual identity, and supports social media, digital and eCommerce content, local partnerships, photo and video production, campaign coordination, and performance reporting. The Marketing Manager works with resort departments, leadership, agencies, vendors, and partners to coordinate marketing activity and identify revenue opportunities for both resort guests and local audiences, while meeting Arizona Biltmore, LXR Hotels & Resorts, and Hilton brand standards.

Requirements

High school diploma or GED.
At least two years of marketing experience.
Marketing experience in luxury hospitality, lifestyle hotels, resorts, restaurants, travel, or a related industry is preferred.

Nice To Haves

Bachelor’s degree, preferably with an emphasis in marketing or public relations.
Marketing experience within luxury hospitality, lifestyle hotels, resorts, restaurants, travel, or a related industry.

Responsibilities

Support development and rollout of integrated property-specific campaigns across digital, social, email, web, paid media, on-property channels, and Hilton and LXR platforms.
Help protect and evolve the resort’s voice and visual identity, reflecting its heritage, desert setting, architecture, and modern luxury positioning.
Develop and execute campaigns for guestrooms and suites, dining and nightlife, spa and wellness, pools, seasonal experiences, events, meetings, weddings, and other resort offerings.
Partner with Food & Beverage leadership to develop and execute marketing plans for restaurants, bars, culinary experiences, and seasonal activations.
Collaborate with chefs, mixologists, and Food & Beverage leaders to develop culinary stories and highlight signature dishes, cocktails, and experiences.
Create targeted campaigns and promotions to increase restaurant covers, average check, outlet revenue, and profitability, with measurable return on investment.
Build local Food & Beverage awareness and visitation among Phoenix and Scottsdale audiences through campaigns, partnerships, events, social content, and targeted digital marketing.
Partner with Revenue Management and resort leadership to identify revenue opportunities through packages, cross-promotion, upselling, and experience-driven campaigns.
Support the resort’s social media strategy and community management, including culturally relevant content and guest, influencer, and partner content.
Coordinate photo and video production from concept and shot-list development through on-site execution, asset organization, and channel deployment.
Maintain accurate, compelling, optimized content across resort, restaurant, spa, and experience websites, Hilton channels, third-party platforms, and listings.
Identify local partnership opportunities with Arizona-based brands, makers, cultural organizations, and other partners.
Own campaign execution from brief to launch by coordinating creative needs, timelines, approvals, internal teams, agencies, and vendors.
Work with the events coordinator to manage the marketing calendar for campaigns, offers, programming, events, content needs, and commercial periods.
Prepare monthly marketing reports and campaign analyses, translating results into actionable insights for relevant departments and resort leadership.
Monitor luxury hospitality, destination, marketing platform, technology, cultural, and consumer trends relevant to travel, wellness, culinary experiences, and the Phoenix and Scottsdale market.
Ensure marketing communications meet Arizona Biltmore, LXR Hotels & Resorts, and Hilton brand standards while preserving the property’s unique identity.