Marketing Delivery Campaign Manager, Senior Associate

JPMorgan Chase & Co. • Wilmington, DE

3d • $85,500 - $135,000

About The Position

The Senior Associate, Campaign Manager leads the end-to-end execution of acquisition marketing campaigns across multiple products and channels. The role partners with Marketing, Product, Strategy, Legal, Compliance, Technology, and external agencies to deliver high-quality, compliant campaigns that support business objectives and enhance the customer experience.

The position oversees complex campaign initiatives from planning through launch, maintaining stakeholder alignment, operational excellence, risk management, and adherence to established controls. It also drives process improvement, identifies automation opportunities, and helps develop scalable execution practices that improve efficiency, quality, and speed to market.

Requirements

• Bachelor's degree or equivalent experience.
• At least 3 years of experience in campaign management.
• Experience managing complex projects, marketing campaigns, or operational initiatives in a fast-paced environment.
• Strong project management, organizational, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
• Demonstrated ability to influence and collaborate effectively across a broad range of stakeholders.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent written and verbal communication skills.
• Proven ability to identify opportunities for improvement and drive results through execution.
• Must be authorized to work for any employer in the United States; immigration sponsorship or visa sponsorship takeover is not available.
• Must be local to the listed work locations or willing to relocate independently immediately upon hire; relocation assistance is not provided.

Nice To Haves

• Experience within financial services or another highly regulated industry.
• Experience supporting digital marketing, customer acquisition, or customer engagement initiatives.
• Experience leading operational improvement or transformation efforts.
• Familiarity with marketing workflows, approval processes, and campaign execution frameworks.
• Experience leveraging automation, AI, or emerging technologies to improve business processes.

Responsibilities

• Lead end-to-end execution of complex marketing campaigns, ensuring timely delivery, quality, and compliance with established standards.
• Partner with cross-functional stakeholders to coordinate requirements, approvals, testing, and launch activities.
• Manage campaign timelines, dependencies, risks, and issue resolution to ensure successful execution.
• Ensure customer-facing assets meet legal, regulatory, and operational requirements before deployment.
• Drive operational excellence through process optimization, control enhancements, and automation initiatives.
• Analyze campaign execution performance and identify opportunities to improve effectiveness, scalability, and efficiency.
• Influence stakeholders across multiple teams to drive alignment and achieve business objectives.
• Support team development through knowledge sharing, mentoring, onboarding, and cross-training.
• Contribute to strategic initiatives that enhance campaign management capabilities and improve the overall customer experience.

Benefits

• Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior