Senior Influencer Marketing Campaign Associate

Linqia•Chicago, IL

11d

About The Position

The Influencer Marketing Account Manager, known internally as a Program Manager, is a critical client partner role supporting Linqia’s key brand clients. This role demonstrates leadership, accountability, business acumen, and vision while leading cross-functional teams to deliver programs and a strong client experience. The Program Manager balances client, company, and team needs and manages influencer marketing programs end to end, from strategic planning through creative execution, delivery, and implementation. The role reports to Linqia’s Manager of Strategic Program Management.

Requirements

At least 4 years of experience in account, project, or program management.
Strong relationship-building skills and the ability to cultivate cross-functional partnerships, bring people together around common goals, and build consensus.
Strong written and verbal communication and presentation skills, including confidence leading and facilitating cross-functional meetings.
Strong multitasking and time-management skills, with the ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly.
High energy and flexibility in a constantly evolving team environment.
Excellent technical skills, including Google Sheets or Excel and timeline tracking.
Bachelor’s degree.

Nice To Haves

Agency experience preferred.
Experience with Asana preferred.

Responsibilities

Manage complex projects and initiatives, including status tracking and process improvements, in support of excellent client experiences.
Plan and execute project schedules; update reports and proactively communicate program status to key stakeholders in weekly status meetings.
Plan the project pipeline and balance project loading against cross-functional team capacity to resource committed timelines adequately.
Lead cross-functional handoffs for successful execution and post-mortem reviews, gathering and communicating takeaways for continuous improvement.
Identify improvement projects and lead implementation of program management tools, including Asana, and internal and client-facing processes.
Route creative materials to influencers and clients, ensuring feedback is clear and actionable and revisions are received on time.
Identify program risks early and convene cross-functional partners to align on and mitigate solutions.
Monitor processes and identify gaps and improvements to work more efficiently.
Demonstrate ownership of the work and a clear understanding of business goals and internal culture.
Guide clients through the process while holding them accountable for shared success.
Manage program schedules and deliverables and proactively communicate expectations and milestones to cross-functional team members.