Marketing Coordinator

Travel + Leisure Co.

2d•Onsite

About The Position

The Marketing Coordinator conducts in-person marketing with prospective and/or current owners at the company’s resorts and schedules guests to meet with a representative for a presentation. The role serves as a professional brand ambassador, works with resort staff to identify arriving guests, and encourages qualified prospective customers to attend a sales-preview tour. The coordinator also makes sales-tour reservations and collects required deposits. The position spends approximately 80% of its time greeting, presenting to, and incentivizing prospective customers to attend sales presentations while meeting production goals and following company policies, compliance standards, and regulatory requirements. The remaining 20% is devoted to training, department meetings, keeping current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site’s area.

Requirements

High school diploma or equivalent is required; experience equivalent to this education requirement may be accepted in lieu of it.
Clear and concise written and verbal communication skills.
Ability to work in a team environment within a shared space.
Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
Must maintain production standards.

Nice To Haves

Sales and/or marketing experience is preferred but not required.
One to three years of sales and/or marketing experience is preferred but not required.

Responsibilities

Represent Wyndham Destinations as a positive and professional brand ambassador.
Partner with resort staff to receive arrival sheets for guests checking in.
Greet, present to, and incentivize prospective customers to attend a sales-preview tour or sales presentation.
Screen and qualify potential customers according to company guidelines.
Make sales-tour reservations and collect required deposits.
Follow company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
Attend scheduled training sessions and department meetings.
Keep current on marketing information, materials, and industry trends.
Set and review performance goals weekly, monthly, and annually.

Benefits

Medical coverage
Dental coverage
Vision coverage
Flexible spending accounts
Life and accident coverage
Disability coverage
Paid time off, depending on position
Parental leave, depending on position
Holidays, depending on position
Paid volunteer time through a Wish day to volunteer at an approved organization
401(k) with employer match, subject to eligibility requirements including tenure
Legal and identity theft plan
Voluntary income protection benefits
Wellness program, subject to provider availability
Employee Assistance Program