Marketing Coordinator
About The Position
Travel + Leisure Co. is a vacation ownership and travel membership company with resort, travel club, and lifestyle travel brands. Its associates work to put the world on vacation and create exceptional experiences for travelers. The Marketing Coordinator conducts in-person marketing with prospective and/or current owners at the company’s resorts. The role schedules guests to meet with a representative for a presentation, serves as a brand ambassador, and works with resort staff to greet and qualify prospective customers and arrange sales-preview tours. The position requires maintaining production standards and following company policies, compliance standards, and regulatory requirements. The role includes scheduled training, department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site’s area.
Requirements
- High school diploma or equivalent is required; experience equivalent to the education requirement may be accepted in lieu of it.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred, but not required.
- One to three years of sales and/or marketing experience is preferred, but not required.
Responsibilities
- Serve as a positive and professional brand ambassador for Travel + Leisure.
- Partner with resort staff to receive arrival sheets for guests checking in.
- Greet, present, and incentivize prospective customers to attend a sales-preview tour or presentation in accordance with company policies, compliance standards, and regulatory requirements.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Maintain minimum performance goals and production standards.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information and materials and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical coverage
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid volunteer time (Wish day)
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
- Paid time off, including 12 vacation days and 6 holidays per year, prorated based on hire date
- Sick leave in accordance with applicable laws and/or ordinances
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
