Marketing Coordinator

Bank of Hope•Los Angeles, CA

11d•$29 - $34

About The Position

The Marketing Coordinator performs tactical Marketing and Advertising duties and supports overall Marketing Communications work. The role manages marketing materials and promotional items, supports branch inquiries and events, coordinates sponsorship, donation, scholarship, and event programs, and maintains records, workflows, and approvals. It also administers marketing platforms and systems, supports branch digital displays and website content updates, and helps maintain brand consistency. The position must comply with the Bank’s security program, stay informed about threats to confidential data and computer security, and report suspicious activity to the manager, Chief Risk Officer, or Information Security Officer.

Requirements

1–2 years of proven experience as a marketing coordinator; banking experience is preferred.
Knowledge of traditional and digital marketing, content marketing, and social media marketing.
Ability to manage projects across multiple departments.
Excellent verbal and written communication skills at all levels, including presentation skills.
Excellent computer skills, including Word, Excel, Outlook, Microsoft Teams, and PowerPoint.
Ability to maintain physical and digital filing systems.
Strong organizational skills.
Excellent analytical skills, including the ability to define problems, collect data, establish facts, and draw conclusions.
Ability to handle sensitive information with discretion, maintain confidentiality and security, and ensure compliance with privacy policies and regulations.

Nice To Haves

Bachelor’s degree in marketing, advertising, or communications.
Banking experience.

Responsibilities

Manage distribution and inventory of marketing materials, such as posters and flyers, across branch locations.
Serve as a primary contact for branch inquiries related to marketing support and materials.
Create and manage shipping logistics, including generating labels and tracking delivery of marketing assets.
Provide administrative and logistical support for events, including coordination of materials and vendor needs.
Support sponsorship, donation, scholarship, and event programs through request tracking, documentation, invoicing, communications, and logistical coordination.
Manage promotional item inventory, ordering, and reconciliation of related invoices.
Manage the promotional item website, including product updates, inventory coordination, order-related content, and ongoing site maintenance.
Maintain accurate records and documentation through electronic filing systems, such as shared drives.
Track workflows and approvals for marketing deliverables to ensure timely execution and compliance adherence.
Manage Email Signature Template updates through Sigsync, including template changes, employee updates, and brand consistency.
Manage Meltwater, including platform administration, media monitoring support, and reporting coordination.
Coordinate employee uniform management, including inventory, ordering, distribution, and vendor coordination.
Support SOCI location management, including updates to branch information and responses to reviews.
Manage branch digital content through Yodeck software, including content updates, scheduling, deployment, and ongoing maintenance across branch displays.
Support CMS website updates, including content edits, page updates, and coordination of approved website changes.
Comply with the Bank’s security program and stay current on industry trends in protecting against confidential data leaks, identity theft, fraudulent activities, and computer security threats.
Report suspicious activities to the manager, Chief Risk Officer, or Information Security Officer.