Marketing Coordinator

Casino and•Stateline, NV

12d•Onsite

About The Position

The Marketing Coordinator will play a key role in developing and executing marketing strategies. This position involves overseeing social media content, creating engaging materials, managing promotional events, and providing customer service. The ideal candidate will be detail-oriented, creative, and able to manage multiple tasks effectively in a fast-paced environment. This role requires regular attendance and adherence to company policies and industry regulations.

Requirements

Experience in social media content strategy, implementation, and monitoring.
Proficiency in creating, editing, and scheduling content for various social media platforms.
Skills in editing photos, graphics, and short-form video.
Ability to monitor social channels and respond to guest engagement.
Experience in tracking performance metrics and analyzing social media effectiveness.
Experience in submitting and proofing creative requests for advertising media.
Ability to ensure accuracy and currency of property media.
Experience in planning and executing special events.
Experience with loading casino offers and setting up promotional kiosks.
Ability to gather data and report post-event results.
Customer service skills via phone, including account lookup and handling inquiries/complaints.
Ability to write rules and regulations for promotions and events.
Ability to support and cultivate new ideas and methods.
Knowledge of company policies, procedures, industry regulations, department goals, and business strategy.
Strong communication skills.
Knowledge of all property happenings and market trends.
Regular attendance required.
Business casual attire required.

Responsibilities

Oversee social media content strategy, implementation and monitoring across all platforms.
Create, edit, and schedule engaging content for various platforms, including but not limited to: Facebook, LinkedIn, Instagram, X/Twitter, and TikTok.
Edit photos, graphics, and short-form video to align with brand standards and campaign goals.
Monitor social channels and respond to guest engagement, messages, and comments.
Track basic performance metrics and assist in analyzing social media effectiveness.
Submit and proof creative requests for all advertising media including but not limited to digital media, printed collateral and outdoor.
Ensures all property media are accurate, current, and error-free.
Assist with planning and execution of special events from slot tournaments, dinners, gift giveaways and promotional drawings.
Responsible for loading casino offers such as table promo chips, concert tickets, dining offers, and spa credits on promotional kiosk and setting up kiosks for drawings and giveaways.
Responsible for gathering data and reporting post-event results accurately and timely to allow decision making regarding future marketing initiatives.
Customer service via phone, including looking up accounts and handling questions/complaints.
Assist with social media content strategy, implementation and monitoring duties as assigned.
Writing rules and regulations for promotions and special events as assigned.
Supports and cultivates new ideas and methods to deliver business solutions.
Complies with and upholds company expectations including but not limited to policies, procedures, industry regulations, department goals and business strategy.
Communicates programs/services to necessary people, seeks their support and keeps them informed of changes that impact the business.
Must be knowledgeable of all happenings on property and in the market.
Regular attendance and business casual attire required.
Perform other reasonable job duties as requested.