Marketing Coordinator

Travel + Leisure Co.•Rockvale Township, IL
•Onsite

About The Position

The Marketing Coordinator conducts in-person marketing with prospective and/or current owners at company resorts and schedules guests to meet with a representative for a presentation. The role serves as a positive, professional brand ambassador for Travel + Leisure Co., working with resort staff to greet and qualify guests and encourage them to attend sales-preview tours. The coordinator makes sales-tour reservations, collects required deposits, and performs these duties in accordance with company policies, compliance standards, regulatory requirements, and minimum performance goals. The role also includes attending training sessions and department meetings, staying current on marketing materials and industry trends, and setting and reviewing performance goals. No travel is required outside the home site’s area.

Requirements

  • High school diploma or equivalent; experience equivalent to this education requirement may be accepted in lieu of it.
  • Clear and concise written and verbal communication skills.
  • Ability to work in a team environment within a shared space.
  • Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
  • Must maintain production standards.

Nice To Haves

  • Sales and/or marketing experience is preferred but not required.
  • One to three years of sales and/or marketing experience is preferred but not required.

Responsibilities

  • Serve as a positive and professional brand ambassador for Travel + Leisure Co.
  • Partner with resort staff to receive arrival sheets for guests checking in.
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour or sales presentation.
  • Screen and qualify potential customers according to company guidelines.
  • Make sales-tour reservations and collect required deposits.
  • Conduct guest outreach in accordance with company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
  • Attend scheduled training sessions and department meetings.
  • Keep current on marketing information, materials, and industry trends.
  • Set and review performance goals weekly, monthly, and annually.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time to volunteer at an approved organization of choice
  • 401(k) with employer match, subject to eligibility requirements including tenure
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Paid time off, including 12 vacation days and 6 holidays per year, prorated based on hire date
  • Sick leave in accordance with applicable laws and/or ordinances
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