Marketing Concierge - Palm Canyon Resort

Hilton Grand Vacations • Palm Springs, CA

1d • Onsite

About The Position

The Marketing Concierge engages resort guests, books tours with the vacation sales team, and provides concierge-style service by recommending local dining and attractions while communicating vacation ownership opportunities. The role promotes vacation ownership presentations, previews, and mini-vacation packages, distributes approved promotional information, supports marketing programs, and delivers excellent customer service while projecting a professional company image. Compensation is $16.90 per hour plus bonuses under a compensation plan, with a reasonably expected annual hourly-plus-commission pay range of $50,000–$80,000.

Requirements

• At least 1 year of proven sales, sales-related marketing, concierge, or optional tour and activity sales experience.
• Ability to work a flexible schedule that includes evenings, weekends, and holidays.
• High school diploma or equivalent.
• Intermediate computer proficiency and ability to learn.
• Fluency in English, including speaking, reading, and writing.

Nice To Haves

• At least 6 months of previous experience in the timeshare industry.
• Thorough understanding of the area and ability to explain activities, restaurants, and destinations.

Responsibilities

• Promote and book vacation ownership presentations, previews, and mini-vacation packages for eligible on-site owners, guests, and visitors.
• Recommend local dining experiences and attractions to guests while communicating ownership opportunities.
• Distribute approved promotional information and provide excellent customer service while projecting a professional company image.
• Assist with implementing and tracking current and future marketing programs.

Benefits

• Medical, dental, and vision coverage for eligible team members starting on the first day of employment.
• Paid time off (PTO).
• Automatic enrollment in the HGV Retirement Savings Plan.
• Go Hilton Team Member Travel Program, with rooms for as low as $40 per night and 50% off at participating hotel-operated restaurants.
• DailyPay access for secure, instant transfers before payday.
• Bonuses under a compensation plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED