Marketing Concierge - Palm Canyon Resort

Hilton Grand Vacations • Palm Springs, CA

1d • $50,000 - $80,000 • Onsite

About The Position

The Marketing Concierge engages guests, books tours with the vacation sales team, and provides concierge-style service by sharing recommendations for local dining and attractions. The role promotes vacation ownership opportunities and mini-vacation packages, provides customer service, and assists with marketing programs. Compensation is $16.90 per hour plus bonuses under a compensation plan; the reasonably expected annual hourly-plus-commission pay range is $50,000–$80,000.

Requirements

• At least 1 year of proven experience in sales, sales-related marketing, concierge services, or optional tour and activity sales.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• High school diploma or equivalent.
• Intermediate computer proficiency and ability to learn.
• Fluency in English, including speaking, reading, and writing.

Nice To Haves

• At least 6 months of previous experience working in the timeshare industry.
• Thorough understanding of the area and ability to explain activities, restaurants, and destinations.

Responsibilities

• Promote and book vacation ownership presentations, previews, and mini-vacation package sales to eligible on-site owners, guests, and visitors.
• Provide concierge services by recommending local dining experiences and attractions while communicating ownership opportunities.
• Distribute approved promotional information and provide excellent customer service while projecting a professional company image.
• Assist in implementing and tracking current and future marketing programs.

Benefits

• Medical, dental, and vision coverage starting on the first day of employment, with an emphasis on preventative care.
• Paid time off (PTO).
• Automatic enrollment in the HGV Retirement Savings Plan.
• Go Hilton Team Member Travel Program, with rooms starting at $40 per night and 50% off at participating hotel-operated restaurants.
• DailyPay access for secure, instant transfers before payday.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED