The Marketing Communications Manager leads internal and external marketing initiatives focused on customer engagement through trade shows and events. The role plans and executes events aligned with broader marketing strategy and lead-generation and brand-awareness goals, managing logistics from pre-event contract negotiations through vendor coordination, on-site support, post-show lead management, and content creation. The position also supports Sales enablement by coordinating with cross-functional internal teams and external partners. Taking direction from the Director of Marketing Communications, the manager coordinates multiple departments and external entities to execute events successfully. The ideal candidate is motivated, organized, detail-oriented, collaborative, creative, and comfortable in a fast-paced environment. The role manages trade shows and events across North America, including booth bookings, logistics and setup, booth layout and messaging, travel arrangements, lead routing, and content creation. It works with internal stakeholders to clarify event goals and keep them informed, manages vendor relationships, and identifies opportunities to improve event and program execution. Attendance at shows and events is required as needed. The manager works with Sales and the Digital Marketing Specialist to improve lead capture and routing, ensuring leads are actionable and enter the CRM promptly. The role creates campaigns, reports, and dashboards and recommends activities to improve lead generation year over year. It develops event collateral and promotional digital assets, and creates post-show website content intended to humanize the brand and improve SEO. The role also manages online resources that support Sales, creates purchase orders and reviews invoices when needed, and prepares and distributes marketing budget and usage reports for trade shows, events, and platforms such as the Trade Show Support Portal, Responsible Printing Center, and My PIP® Store.
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Job Type
Full-time
Career Level
Manager