Marketing & Communications Manager

Belmond

19d

About The Position

The Marketing & Communications Manager leads the marketing and communications strategy for Cap Juluca and the Caribbean region, translating Belmond brand vision into market presence. The role reports to the Brand Associate Director and works closely with the Area Managing Director, Caribbean, and the General Manager of Cap Juluca. It develops and oversees regional campaigns and promotional activities in alignment with the Brand Associate Director and Global Brand & Marketing team, and leads marketing plans across digital and traditional channels to grow revenue and protect brand consistency. The position also shapes the guest journey, develops partnerships, supports regional sustainability initiatives, represents the brand to partners, influencers, media, and industry audiences, and manages the Sales & Marketing Assistant in Anguilla. Regular travel is required, and the role involves working in interior and exterior hotel environments, including exposure to sun, humidity, and varying weather conditions.

Requirements

University or college degree in business administration, marketing, communications, public relations, advertising, or a related field.
At least 3 years of experience in a marketing role.
Recognized people leadership skills.
Expert communication and presentation abilities across all organizational levels.
Creative thinking, sharp attention to detail, and agility in managing multiple projects simultaneously.
Computer literacy, including Microsoft PowerPoint, Excel, and Word.
Ability to travel regularly.
Ability to work comfortably in interior and exterior hotel environments, including exposure to sun, humidity, and varying weather conditions.

Nice To Haves

Experience with an international luxury hotel brand.
Experience in the Caribbean market.

Responsibilities

Develop, conduct, and oversee marketing campaigns and promotional activities for the Caribbean region in alignment with the Brand Associate Director and Global Brand & Marketing team.
Lead promotional and marketing plans across websites, digital advertising, email, social channels, print, events, partnerships, photoshoots, and collateral to grow revenue across primary and secondary markets.
Adapt marketing plans in real time in response to changing sales patterns and business needs.
Ensure consistent brand presentation across marketing and social media touchpoints, protecting the property and global Belmond identity.
Partner with Operations and Marketing teams to craft guest experiences from acquisition through on-property service and advocacy, and work with Human Resources to establish property brand culture.
Identify and cultivate partnerships with luxury brands, cultural institutions, artists, community programs, wellness practitioners, and chefs.
Support, promote, and elevate regional sustainability initiatives.
Manage the Sales & Marketing Assistant in Anguilla and promote ongoing learning, mandatory training, and brand alignment across the regional team.
Entertain key partners, influencers, and media, and represent Belmond at industry events to secure business and visibility.
Track market trends, data, and competitor activity to understand target guest needs and interests.