Marketing & Communications Manager

Supportworks•Omaha, NE

About The Position

Hello Garage, a Thrasher Group company, is seeking a hands-on Marketing & Communications Manager to lead day-to-day marketing and communications execution. The role is responsible for strengthening the brand, generating qualified leads, and supporting business growth by managing campaigns, coordinating communications, overseeing marketing activities, and working with vendors and cross-functional teams. The manager will lead and develop the team through clear expectations, coaching, feedback, and accountability, while embodying the company’s purpose, mission, and values. The position combines people leadership with direct execution and includes monitoring performance, ensuring projects are delivered accurately and on time, and identifying opportunities to improve marketing, communications, processes, and team performance.

Requirements

Experience in marketing, communications, brand management, or a related field.
Strong organizational and project management skills, including the ability to manage multiple initiatives and deadlines simultaneously.
Experience coordinating marketing campaigns, content, communications, or other marketing initiatives from planning through execution.
Strong written and verbal communication skills and the ability to communicate effectively with different audiences.
Ability to monitor performance metrics, evaluate results, and identify opportunities to improve execution.
Experience managing vendor relationships, coordinating deliverables, and holding partners accountable to expectations.
A hands-on leadership style, bias for action, and ability to balance team leadership with individual execution.
Strong problem-solving skills, adaptability, and ability to work through challenges in a fast-paced environment.
A team-first mindset demonstrating ownership, accountability, and willingness to step outside normal responsibilities when needed.
Pre-employment screening includes, but is not limited to, motor vehicle record and felony/misdemeanor background checks.

Nice To Haves

Leadership or people management experience is strongly preferred, including the ability to coach, develop, and hold team members accountable.

Responsibilities

Set clear expectations, align the team around priorities, and demonstrate the company’s purpose, mission, and values through daily leadership.
Coach, develop, recognize, and hold team members accountable to strengthen individual and team performance.
Coordinate and deliver branding, lead-generation, seasonal, and nurture campaigns to drive website traffic and generate qualified leads.
Develop and deliver internal and external communications for employees, customers, and other audiences.
Oversee content and brand consistency across social media channels, websites, the hub, newsletters, blogs, and other marketing materials.
Track campaign results, review key metrics, identify improvement opportunities, and communicate performance updates to leadership.
Manage day-to-day vendor communications, monitor deliverables, track performance against established KPIs, and address issues.
Keep marketing projects and initiatives on track, follow established processes, and ensure work is completed accurately and on time.
Collaborate with internal stakeholders and external vendors to coordinate marketing and communications efforts supporting business needs.
Take initiative, solve problems, manage competing priorities, and follow through on commitments.
Identify opportunities to improve marketing execution, communication, processes, and overall team performance.
Execute campaigns and initiatives that generate qualified leads, increase lead volume, and support business growth.