Marketing and Growth Associate

Arona Home Essentials • Farmington, NM

8h

About The Position

Arona Home Essentials is hiring a Marketing and Growth Associate to support customer acquisition and retention, customer account processing, sales and service referrals, and the organization and upkeep of the showroom. The position includes daily customer contact and administrative work, with routine lifting, loading, and dollying of heavy merchandise. Associates must meet the company’s driving qualifications and pass the stated pre-employment screenings.

Requirements

• Excellent interpersonal skills for daily customer contact.
• Professional appearance.
• Good communication and organizational skills.
• Excellent telephone etiquette.
• Strong showroom and telephone sales skills.
• Must be at least 18 years old.
• Must be able to routinely lift, load, and dolly heavy merchandise.
• Must pass a pre-employment background check, drug test, agility test, and DOT physical.
• Must have a satisfactory motor vehicle record, a valid driver's license, and comply with the Arona Home Essentials Driver Qualification Policy.
• Must have DOT physical certification in states that require it.

Nice To Haves

• Bilingual ability.

Responsibilities

• Acquire and maintain customers.
• Accept and process current customer payments.
• Process order forms and references.
• Enter customer information into the store computer for new lease agreements.
• Update customer information and account status in the store computer system.
• Answer incoming telephone calls and route them to the appropriate person according to the first up system.
• File and maintain customer folders and records.
• Assist customers on the showroom floor.
• Direct customer sales and service opportunities immediately to the Sales Manager.
• Maintain the appearance and organization of the customer transaction counter.
• Help maintain the showroom by cleaning, organizing, merchandising, and pricing items according to the first up system and management direction.
• Maintain a regular mailing campaign.
• Perform other tasks as assigned by management.

Benefits

• Paid time off, including vacation days, personal days, and holidays.
• Unlimited bonus and commission opportunities.
• Five-day work week.
• Company-paid life insurance and long-term disability insurance.
• Medical, dental, vision, life, and short-term disability insurance.
• 401(k) with company match.
• Ongoing training and development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed