Marketing and Growth Associate
About The Position
Arona Home Essentials is hiring a Marketing and Growth Associate to support customer acquisition and maintenance, customer transactions, and showroom operations. The role includes processing payments and order forms, maintaining customer records and account information, answering and routing calls, assisting customers on the showroom floor, and helping keep the showroom organized and presentable. The position also supports regular mailing campaigns and performs other tasks as assigned by management. The position involves regular customer contact and routinely requires lifting, loading, and dollying heavy merchandise. Candidates must meet the company’s driving qualification requirements, including a satisfactory driving record and, in states that require it, DOT physical and certification. Employment is contingent on passing a drug screen and criminal background investigation.
Requirements
- Excellent interpersonal skills for daily customer contact.
- Professional appearance.
- Good communication and organizational skills.
- Excellent telephone etiquette.
- Strong showroom and telephone sales skills.
- Must be at least 18 years of age.
- Ability to routinely lift, load, and dolly heavy merchandise.
- Must pass a pre-employment background check, drug test, agility test, and DOT physical.
- Must have a satisfactory motor vehicle record, a valid driver’s license, and comply with the Arona Home Essentials Driver Qualification Policy.
- Must have DOT physical and certification in states that require them.
Nice To Haves
- Bilingual ability is a plus.
Responsibilities
- Acquire and maintain customers.
- Accept and process current customer payments.
- Process order forms and references.
- Enter customer information into the store computer for new lease agreements.
- Update customer information and account status in the store’s computer system.
- Answer incoming telephone calls and route them to the appropriate person according to the first up system.
- File and maintain customer folders and records.
- Assist customers on the showroom floor.
- Direct customer opportunities related to sales and service immediately to the Sales Manager.
- Maintain the appearance and organization of the customer transaction counter.
- Assist with showroom cleaning, organizing, merchandising, and pricing as directed by management and according to the first up system.
- Maintain regular mailing campaigns.
- Perform other tasks as assigned by management.
Benefits
- Paid time off, including vacation days, personal days, and holidays.
- Unlimited bonus and commission opportunities.
- Five-day work week.
- Company-paid life insurance and long-term disability insurance.
- Medical, dental, vision, life, and short-term disability insurance.
- 401(k) with company match.
- Ongoing training and development.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
