Marketing and Communications Coordinator

Heluna Health • City of Industry, CA

2d

About The Position

The Marketing and Communications Coordinator at Heluna Health supports the execution of internal and external communications across digital channels. Reporting to the Director of Marketing and Communications and partnering with the Marketing and Communications team, this role manages day-to-day publishing, reporting, and operational tasks to keep communications accurate, consistent, and on schedule, with a strong focus on quality control. This newly created role is intended for an early-career communications professional who is digitally savvy, organized, detail-oriented, interested in mission-driven public health work, and eager to gain hands-on experience.

The Coordinator schedules and publishes social media content, supports email campaigns and subscriber-list maintenance, helps produce and distribute internal communications, compiles channel performance reports, and checks content for quality, brand consistency, and accessibility. The role also collaborates with internal teams on communications materials and related asset coordination.

Requirements

• Bachelor’s degree in Communications, Marketing, Public Health, Journalism, or a related field, or equivalent professional experience.
• 1–3 years of relevant professional experience, including internships or part-time roles.
• Hands-on experience with social media platforms such as LinkedIn, Instagram, and Facebook in a professional or organizational context.
• Familiarity with email marketing platforms.
• Strong organizational skills and attention to detail, particularly for recurring, deadline-driven tasks.
• Comfort working with data and performance metrics at a basic reporting level.
• Demonstrated interest in public health and alignment with Heluna Health’s values.
• Strong writing and proofreading skills and familiarity with tools such as Canva or Adobe Express.

Nice To Haves

• Experience with Mailchimp.
• Experience in a nonprofit, public health, or mission-driven organization.
• Exposure to Airtable, Google Analytics, or similar platforms.

Responsibilities

• Schedule and publish content across Heluna Health social media channels, including LinkedIn, Instagram, and Facebook, in alignment with the editorial calendar.
• Monitor social channels for engagement, respond to comments and messages as appropriate, and surface issues or trends.
• Assist in building and deploying Mailchimp email campaigns, including audience segmentation, layout setup, and scheduling.
• Support subscriber-list management, including opt-outs, tagging, and segmentation updates, and help maintain list integrity and health.
• Assist with producing and distributing internal communications materials, including staff announcements, newsletters, and organizational updates.
• Support day-to-day content and administration on internal channels, including posting, scheduling, and tracking engagement.
• Help maintain consistent voice and formatting across internal channels and keep content timely and aligned with the internal communications calendar.
• Compile recurring performance reports across social, email, and web channels using established templates and dashboards.
• Maintain data in tracking tools such as Airtable to keep scorecards and content calendars current, flag trends or anomalies, and own recurring reporting cycles.
• Proofread and check facts and links; review brand standards and accessibility practices, including alt text, captions, and plain language.
• Coordinate with Marketing and Communications, People and Culture, Program Management, and other internal teams to produce communications collateral for internal and external audiences.
• Assist with asset coordination, image resizing, caption drafting, and content logistics.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level