Marketing & Administrative Coordinator
About The Position
HCO Behavioral Health Services is seeking an energetic, organized, and creative Marketing & Administrative Coordinator to join our growing team in our Lafayette office. This unique hybrid position is ideal for someone who enjoys balancing organization with creativity. In this role, you'll support the day-to-day administrative operations of our behavioral health practice while also helping expand our marketing efforts, community presence, and client engagement. We're looking for someone who enjoys helping people, thrives in a fast-paced environment, is highly organized, and has a passion for creating engaging content and supporting organizational growth. If you enjoy variety in your work, love learning new things, and want to be part of an organization that's making a meaningful impact in the community, we'd love to meet you.
Requirements
- High school diploma required
- Strong written and verbal communication skills
- Excellent organizational skills
- Comfortable multitasking
- Reliable transportation
- Ability to work in-office Monday–Friday from 8:30 AM–2:30 PM
- Comfortable working with technology and learning new software
Nice To Haves
- Associate's or Bachelor's degree preferred
- Experience in one or more of the following is preferred: Administrative Assistant, Medical Reception, Healthcare Administration, Marketing, Social Media Management, Graphic Design, Customer Service, Client Relations, Office Management, Content Creation, Communications
- Experience with one or more of the following is a plus: Canva, Meta Business Suite, Instagram, Facebook, TikTok, Google Workspace, Microsoft Office, Electronic Health Records (EHR), CRM systems, Calendly
Responsibilities
- Answer incoming phone calls professionally
- Schedule new and existing client appointments
- Verify insurance eligibility and benefits
- Complete client intake and registration processes
- Enter and maintain accurate client information
- Assist with referral coordination
- Maintain electronic records and documentation
- Assist with provider scheduling
- Communicate with clients regarding appointments and required paperwork
- Perform general administrative and office support tasks
- Support front-office operations and daily workflow
- Create engaging social media content
- Design graphics, flyers, and promotional materials
- Assist with video content and short-form reels
- Help manage HCO's social media platforms
- Assist with website updates
- Coordinate email marketing campaigns
- Help plan community outreach events
- Capture office photos and videos for marketing
- Assist with recruiting marketing initiatives
- Brainstorm creative ideas to increase community engagement
- Support business development and brand awareness initiatives
Benefits
- Opportunity to develop skills in healthcare administration, marketing, business operations, customer service, and organizational growth
- Supportive environment that values initiative, creativity, and teamwork
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
