Market Specialist, North Carolina & Tennessee

MAKE UP FOR EVER•Charlotte, NC

About The Position

MAKE UP FOR EVER, a subsidiary of LVMH, is seeking a Market Specialist for North Carolina and Tennessee, based in Charlotte, North Carolina. Reporting to the Sales & Education Executive, Atlanta, this role drives sales by educating and supporting Sephora stores across the territory and fostering Beauty Advisor enthusiasm for MAKE UP FOR EVER and a positive perception of the brand. The Market Specialist develops regional sales strategies, supports consumer selling and conversion, coaches store teams, and oversees in-store events and gondola management. The role also delivers brand, product, selling, service, and artistry training to Sephora teams. Administrative duties include sales and training reports, quarterly calendar planning, expense reports, and timely communication. The schedule is Tuesday through Saturday, with availability during key business hours as needed. The role requires travel and driving, a valid driver’s license and proof of insurance, and the ability to carry boxes of a reasonable weight and work in a fragrance-filled cosmetic environment.

Requirements

At least two years of experience in field sales, leadership, or retail management, preferably in the cosmetics industry.
Solid understanding of sales, product knowledge, events, and operations in the cosmetics industry.
Exceptional written and verbal communication and interpersonal skills.
Basic makeup application skills.
Deep understanding of the retail market and current beauty trends.
Ability to coach and develop staff to achieve goals.
Enthusiastic mentoring approach and strategic thinking.
Strong negotiation and communication talents.
Availability to work Tuesday through Saturday and during key business hours as needed.
Ability to travel and drive; valid driver’s license and proof of insurance required.
Physical ability to carry boxes of a reasonable weight and work in a fragrance-filled cosmetic environment.
Professional personal appearance and hygiene.

Nice To Haves

Sephora experience preferred.

Responsibilities

Achieve sales objectives through consumer selling and driving conversion.
Develop and execute sales strategies for assigned regions.
Drive conversion through coaching, negotiating, in-store sales, and resources supporting promotional activities.
Apply knowledge of sales, products, events, operations, and the Sephora environment.
Create and oversee event execution, using territory field sales insights to optimize schedules.
Provide weekly feedback to the Regional Manager on sales performance, productivity, event activity, and field needs.
Build strong working relationships within Sephora and foster Beauty Advisor enthusiasm for the brand.
Manage gondolas, including inventory and visual merchandising; obtain, understand, and act on Assortment Cycle Count (ACCR) reports.
Partner with store teams to keep gondolas stocked and with Sephora to develop and execute innovative in-store events.
Communicate sales goals and client engagement strategies.
Set clear goals, optimize schedules, and manage goals to maximize selling-staff productivity.
Identify inventory and stock issues that may affect business.
Follow individual scheduling guidelines set by Sephora and ensure internal alignment.
Maintain individual in-store bookings through Sephora’s Happening Now system.
Serve as a role model for education and artistry, and execute training objectives set by Education and Sales Leadership.
Ensure Sephora cast members understand brand messaging, differentiation, and assortment; provide feedback on sales-technique instruction.
Deliver curriculum-based brand training to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry.
Complete one office day per month for sales reporting, training trackers, and other reports as needed.
Build quarterly calendars with the Sales & Education Executive in Outlook.
Complete monthly expense reports on time, if applicable, and communicate clearly and promptly by email.